Abstract

Orthodox business ethics, conventional management theory, and a great deal of higher education embody the overriding emphasis accorded to analysis by yesteryear''s science. An alternative strategy, exemplified by the war stories told by a Confederate Genral, is more consistent with late 20th century science in general and soft systems methodology in particular.The characteristic way of management that we have taught... is to take a complex system, divide it into parts, and then try to manage each part as well as possible. And if that''s done, the system as a whole will behave well, and that''s absolutely false because it''s possible to improve the performance of each part taken separately and destroy the system at the same time.