AI and Society 4 (3):214-231 (1990)

In order to be capable of exhibiting a wide range of cooperative behavior, a computer-based dialog system must have available assumptions about the current user's goals, plans, background knowledge and (false) beliefs, i.e., maintain a so-called “user model”. Apart from cooperativity aspects, such a model is also necessary for intelligent coherent dialog behavior in general. This article surveys recent research on the problem of how such a model can be constructed, represented and used by a system during its interaction with the user. Possible applications, as well as potential problems concerning the advisability of application, are then discussed. Finally, a number of guidelines are presented which should be observed in future research to reduce the risk of a potential misuse of user modeling technology
Keywords Cooperative systems  User modeling  Potentials of user modeling  Hazards of user modeling
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DOI 10.1007/BF01889941
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User Modeling Via Stereotypes.Elaine Rich - 1979 - Cognitive Science 3 (4):329-354.
Präsuppositionsanalyse zum Aufbau von Dialogpartnermodellen.Alfred Kobsa - 1983 - Conceptus: Zeitschrift Fur Philosophie 17 (40-41):165-179.

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