How to make the generality problem work for you

Reliabilist theories of knowledge face the “generality problem”; any token of a belief-forming processes instantiates types of different levels of generality, which can vary in reliability. I argue that we exploit this situation in epistemic evaluation; we appraise beliefs in different ways by adverting to reliability at different levels of generality. We can detect at least two distinct uses of reliability, which underlie different sorts of appraisals of beliefs and believers.