Broadcasters’ expertise and consumers’ purchase intention: The roles of consumer trust and platform reputation
Frontiers in Psychology 13 (2022)
Abstract
Following the outbreak of COVID-19, farmer-assisted live streaming has become a hot topic in China. In this manuscript, we explore the ways in which broadcaster and platform characteristics jointly influence consumers’ purchase intention. To examine our hypotheses, we distributed questionnaires to 261 Chinese consumers who viewed farmer-assisted live streaming. Correlational analyses, regression analyses, and confirmatory factor analyses were conducted to examine our hypotheses. The results show that broadcasters’ expertise is positively related to consumer trust and that platform reputation moderates this relationship. In addition, consumer trust mediates the positive relationship between broadcasters’ expertise and consumer purchase intention. Furthermore, the theoretical and practical implications of these findings are discussed.My notes
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References found in this work
Antecedents of Viewers’ Live Streaming Watching: A Perspective of Social Presence Theory.Jiada Chen & Junyun Liao - 2022 - Frontiers in Psychology 13.
Influence of Streamer's Social Capital on Purchase Intention in Live Streaming E-Commerce.Ping Xu, Bang-jun Cui & Bei Lyu - 2022 - Frontiers in Psychology 12.
What Influences Consumers’ Intention to Purchase Innovative Products: Evidence From China.Jie Li, Fan Guo, Jialin Xu & Zucheng Yu - 2022 - Frontiers in Psychology 13.
The Impact of Broadcasters on Consumer’s Intention to Follow Livestream Brand Community.Wei Wang, Minxue Huang, Shiyong Zheng, Liangtong Lin & Lei Wang - 2022 - Frontiers in Psychology 12.