Journal of Business Ethics 81 (3):561-578 (2008)

Given that citizenship challenges the basis and workings of the basic institutions market, state, and civil society, organizational citizenship behaviors (OCBs) become an important moral tenet found in some codes of ethical principles. This study explores service-oriented OCBs and their determinants. Three dimensions of service-oriented OCBs (loyalty, service delivery, and participation) are hypothetically influenced by distributive justice, procedural justice, personal cooperativeness, and the need for social approval through the mediation of organizational commitment. The three dimensions of OCBs are hypothetically influenced by personal cooperativeness, need for social approval, task interdependence, and outcome interdependence through the mediation of social network ties. The model is tested using data from contact employees at several financial holding companies in Taiwan. Test results reveal that the relationships between need for social approval and organizational commitment and those between task interdependence and social network ties are insignificant, whereas all other paths are significant. This study also provides managerial implications and limitations.
Keywords ethics  justice  personal cooperativeness  need for social approval  task interdependence  outcome interdependence
Categories (categorize this paper)
DOI 10.1007/s10551-007-9528-8
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

PhilArchive copy

Upload a copy of this paper     Check publisher's policy     Papers currently archived: 71,248
External links

Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
Through your library

References found in this work BETA

The Social Psychology of Procedural Justice.E. Allan Lind & Tom R. Tyler - 1988 - Springer Science & Business Media.

View all 7 references / Add more references

Citations of this work BETA

Add more citations

Similar books and articles

What Kind of Justice Corresponds to Democracy?Pavo Barišić - 2006 - Synthesis Philosophica 21 (2):431-459.
Network Analysis: Some Basic Principles.Barry Wellman - 1983 - Sociological Theory 1:155-200.


Added to PP index

Total views
25 ( #458,023 of 2,518,495 )

Recent downloads (6 months)
1 ( #408,186 of 2,518,495 )

How can I increase my downloads?


My notes