Abstract

Both positive and negative consequences typically result from business activities for all types of stakeholders. How these consequences are judged is at the heart of economics and ethics, sociology and political economy. For example, the poorly run supermarket in a low-income community that charges exorbitantly high prices rarely gets our sympathy, and we often call for more competition to bring down prices and improve customer service. At the same time, small businesses that serve their customers well and provide a modest living to the owners may well be threatened by the entry of a large efficient competitor, and we often call for less competition in order to preserve small firms. Such paradoxes are worth pondering and sorting out. We offer our assessment of the paradox by examining morally mature management and socially efficient political economies through the lens of global business citizenship