Changes in corporate social responsibility activity during a pandemic: The case of COVID‐19

Business Ethics, the Environment and Responsibility 32 (S3):270-290 (2023)
  Copy   BIBTEX

Abstract

This study examines the practice of corporate social responsibility (CSR) during COVID-19. Little is known about how organizations practice CSR during acute exogenous crises. Overlooking how CSR practices change during a crisis matters because organizations are compelled into trade-offs that carry implications for their CSR initiatives. Analysis of interview data with CSR managers, from 21 Dubai-based business organizations during COVID-19, uncovers changes in the content and process of CSR during the pandemic. The results show that the practice of CSR underwent a fundamental change in focus as organizations shifted to an employee-centric model of CSR and away from an environmental one. Measures placed on organizations and society to combat the pandemic also led to a recalibration of stakeholder and issue salience, with notable effects on CSR that challenge the capability of the power–legitimacy–urgency framework to anticipate these shifts. We consider the impacts associated with the shift in the content of CSR initiatives and process of their implementation and discuss the implications of the findings for CSR theory, research, policy, and practice.

Links

PhilArchive



    Upload a copy of this work     Papers currently archived: 91,349

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Similar books and articles

The COVID-19 global crisis and corporate social responsibility.Mark S. Schwartz & Avi Kay - 2023 - Asian Journal of Business Ethics 12 (1):101-124.
Corporate Social Responsibility and the Priority of Shareholders.Nien-hê Hsieh - 2009 - Journal of Business Ethics 88 (S4):553-560.
Corporate social responsibility, collaboration and depoliticisation.Charles Barthold - 2013 - Business Ethics, the Environment and Responsibility 22 (4):393-403.

Analytics

Added to PP
2023-03-11

Downloads
8 (#1,287,956)

6 months
3 (#992,474)

Historical graph of downloads
How can I increase my downloads?

Author's Profile

Citations of this work

No citations found.

Add more citations