Faktor-faktor Yang mempengaruhi burnout pada tenaga penjual

Phronesis (Misc) 7 (2) (2010)

: The objective of this research is to prove the effect of age, gender, marital status, educational level, tenure, emotional intelligence, job stressor, social support and organizational climate to burnout of the sales persons. Multiple regression is to analyzed data from 105 sales persons of a property business. The result shows that all variable had significant effect to burnout, and to three aspects of burnout (emotional exhaustion, cynicism and low professional efficacy). Emotional intelligence has the most significant effect to burnout, emotional exhaustion and low professional efficacy.  
Keywords Burnout, Sales Person, Factors of Bornout
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