AI and Society 27 (1):129-147 (2012)

Witnessing in merging biological, social and algorithmic realities is crucial to trust, as modelled in the YUTPA framework. Being witness and bearing witness is fundamental to human interaction. System participation in human communities of practice challenges the notion of witnessing and therefore the ability to build trust. Nevertheless, through trial and error, people in a variety of practices have found ways to establish the presence and develop trust in merging realities. This paper presents the results of 20 in-depth interviews with professionals from a variety of disciplines and nations. The conclusion of cumulative analysis is that systems do not witness themselves, but their output deeply affects the mental maps that human beings make of each other, the world around them and their own self. Essential qualities human beings seek when being involved with other beings are defined by granularity and reciprocity in the design of time (duration of engagement, synchronizing performance, integrating rhythms and moments to signify), place (body sense, material interaction, emotional space and situated agency), relation (shared meaning, engagement, reputation and use) and action (tuning, reciprocity, negotiation and quality of deeds). By designing granular interaction in 4 dimensions, reciprocity in witnessing obtains significance and the basis for establishing trust in a variety of presences emerges while human agency acquires potential.
Keywords Witnessing  Presence  Trust  Technology  Design  Time  Place  Action  Relation  Granularity  Reciprocity  Agency  Mediated presence  Collaboration
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DOI 10.1007/s00146-011-0332-8
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References found in this work BETA

Witnessing: Beyond Recognition.Kelly Oliver - 2001 - Univ of Minnesota Press.
The Road Since Structure.Kuhn Thomas (ed.) - 2000 - University of Chicago Press.

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