Knowledge, Technology & Policy 23 (3):429-444 (2010)

Abstract
In this paper we raise the question whether technological artifacts can properly speaking be trusted or said to be trustworthy. First, we set out some prevalent accounts of trust and trustworthiness and explain how they compare with the engineer’s notion of reliability. We distinguish between pure rational-choice accounts of trust, which do not differ in principle from mere judgments of reliability, and what we call “motivation-attributing” accounts of trust, which attribute specific motivations to trustworthy entities. Then we consider some examples of technological entities that are, at first glance, best suited to serve as the objects of trust: intelligent systems that interact with users, and complex socio-technical systems. We conclude that the motivation-attributing concept of trustworthiness cannot be straightforwardly applied to these entities. Any applicable notion of trustworthy technology would have to depart significantly from the full-blown notion of trustworthiness associated with interpersonal trust.
Keywords Artificial intelligence  Trust  Trustworthiness  Technology  Socio-technical systems
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DOI 10.1007/s12130-010-9124-6
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References found in this work BETA

Trust and Antitrust.Annette Baier - 1986 - Ethics 96 (2):231-260.
Trust as an Affective Attitude.Karen Jones - 1996 - Ethics 107 (1):4-25.
Deciding to Trust, Coming to Believe.Richard Holton - 1994 - Australasian Journal of Philosophy 72 (1):63 – 76.

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Citations of this work BETA

In AI We Trust: Ethics, Artificial Intelligence, and Reliability.Mark Ryan - 2020 - Science and Engineering Ethics 26 (5):2749-2767.
Trust in Engineering.Philip J. Nickel - forthcoming - In Diane Michelfelder & Neelke Doorn (eds.), Routledge Handbook of the Philosophy of Engineering. Routledge. pp. 494-505.
Trust in Education.Andrew Fisher & Jonathan Tallant - 2019 - Educational Philosophy and Theory 52 (7):780-790.

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