Give or take on the internet: An examinationof the disclosure practices of insurance firm web innovators [Book Review]
Journal of Business Ethics 36 (3):247 - 259 (2002)
Theories of corporate social responsibility suggest that there ought to be a balance between what business takes from society and what it gives back in return. Recently, the practice literature within the insurance industry has been heavily pushing for the development of the Internet as a tool for commerce while virtually ignoring the role it could play in terms of information disclosure to stakeholders. This study examines whether insurance firms themselves reflect this emphasis, or whether companies that are industry leaders with respect to web innovation for product marketing are also leaders in using the web for information disclosure. A study of the web pages for 40 property and casualty firms drawn from Franzis (2000), shows that financial disclosure for the overall sample is at best moderate. The disclosure of social responsibility information on these web pages is quite low, on average. Further, and importantly from a social balance perspective, the web innovators in terms of product marketing are not industry leaders in terms of information disclosure.
|Keywords||corporate social responsibility corporate web pages insurance firms internet information disclosure|
|Categories||categorize this paper)|
References found in this work BETA
No references found.
Citations of this work BETA
Seeing is (Not) Believing: Managing the Impressions of the Firm's Commitment to the Natural Environment. [REVIEW]Pratima Bansal & Geoffrey Kistruck - 2006 - Journal of Business Ethics 67 (2):165 - 180.
To What Extent is Business Responding to Climate Change? Evidence From a Global Wine Producer.Jeremy Galbreath - 2011 - Journal of Business Ethics 104 (3):421-432.
Determinants of Corporate Social Responsibility Disclosure Ratings by Spanish Listed Firms.Carmelo Reverte - 2009 - Journal of Business Ethics 88 (2):351-366.
Factors Influencing Social Responsibility Disclosure by Portuguese Companies.Manuel Castelo Branco & Lúcia Lima Rodrigues - 2008 - Journal of Business Ethics 83 (4):685-701.
The Supply of Corporate Social Responsibility Disclosures Among U.S. Firms.Holder-Webb Lori, R. Cohen Jeffrey, Nath Leda & Wood David - 2009 - Journal of Business Ethics 84 (4):497-527.
Similar books and articles
Corporate Social Responsibility and Financial Disclosures: An Alternative Explanation for Increased Disclosure. [REVIEW]David S. Gelb & Joyce A. Strawser - 2001 - Journal of Business Ethics 33 (1):1 - 13.
Genetic Information: Consumers' Right to Privacy Versus Insurance Companies' Right to Know a Public Opinion Survey. [REVIEW]Shaheen Borna & Stephen Avila - 1999 - Journal of Business Ethics 19 (4):355 - 362.
Determinants of Corporate Disclosure and Transparency: Evidence From Hong Kong and Thailand.Stephen Yan-Leung Cheung, J. Thomas Connelly & Piman Limpaphayom - 2007 - International Corporate Responsibility Series 3:313-342.
Determinants of Corporate Disclosure and Transparency.Stephen Yan-Leung Cheung, J. Thomas Connelly & Piman Limpaphayom - 2007 - International Corporate Responsibility Series 3:313-342.
Expressions of Corporate Social Responsibility in U.K. Firms.Diana C. Robertson & Nigel Nicholson - 1996 - Journal of Business Ethics 15 (10):1095 - 1106.
CSR Information Disclosure on the Web: A Context-Based Approach Analysing the Influence of Country of Origin and Industry Sector.Lilian Soares Outtes Wanderley, Rafael Lucian, Francisca Farache & José Milton Sousa Filhdeo - 2008 - Journal of Business Ethics 82 (2):369 - 378.
Governance and Social Information Disclosure Evidence From the UK.Sepideh Parsa, Reza Kouhy & Christos Tzovas - 2007 - International Journal of Business Governance and Ethics 3 (3):205-222.
Added to index2009-01-28
Total downloads23 ( #218,794 of 2,170,021 )
Recent downloads (6 months)1 ( #345,514 of 2,170,021 )
How can I increase my downloads?