Authors
Samy S. Abu-Naser
North Dakota State University (PhD)
Abstract
Abstract: The research also aims at identifying the differences between respondents as attributed to their professional and personal traits of age, gender, educational level, distribution of department, dispute resolution experience and representation party. Researchers adopted mixed data collection methods; quantitative and qualitative. For qualitative, a semi-structured interview was conducted with (9) officials including management, staff unions and expert external mediators. (63) Questionnaires were distributed to a systematic random sample population; (56) were received, with a response rate 88.9%. The results proved that there are no significant differences among respondents attributed to personal and professional traits of age, academic background, gender, department, years’ of experience, educational degree and representation party. The research has presented some recommendations concerning the factors affecting the mediation outcomes of workplace disputes resolution. The recommendations include: Selecting expert mediators to deal with multi-culture groups. Ensuring equal gender representation in working groups, teamwork and committees and encouraging female participation in mediation processes to resolve dispute at work place. Developing the mediation schema in a way that empowers the mediator to increase her/his ability to lead and establish compromise solutions for workplace disputes.
Keywords Mediation Outcomes  Disputes Resolution in Workplace  UNRWA
Categories No categories specified
(categorize this paper)
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

PhilArchive copy

 PhilArchive page | Other versions
External links

Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
Through your library

References found in this work BETA

No references found.

Add more references

Citations of this work BETA

No citations found.

Add more citations

Similar books and articles

Mandatory Mediation: Opportunities and Challenges.Natalija Kaminskienė - 2013 - Jurisprudencija: Mokslo darbu žurnalas 20 (2):683-706.
Resolving Authorship Disputes by Mediation and Arbitration.Zen Faulkes - 2018 - Research Integrity and Peer Review 3 (1).
Some Ethical Problems in Mediated Dispute Resolution.Kevin William Gibson - 1991 - Dissertation, University of Colorado at Boulder
Mediation as an Ethical Adjunct of Stakeholder Theory.Marc Lampe - 2001 - Journal of Business Ethics 31 (2):165 - 173.
Online Dispute Resolution in Consumer Disputes.Feliksas Petrauskas & Eglė Kybartienė - 2011 - Jurisprudencija: Mokslo darbu žurnalas 18 (3):921-941.
The Problem of Legitimacy in Mediation.Jonathan Crowe & Rachael Field - 2008 - Contemporary Issues in Law 9:48-60.
Dispute Resolution.Carrie J. Menkel-Meadow - 2010 - In Peter Cane & Herbert M. Kritzer (eds.), The Oxford Handbook of Empirical Legal Research. Oxford University Press.

Analytics

Added to PP index
2021-03-03

Total views
27 ( #402,629 of 2,445,382 )

Recent downloads (6 months)
18 ( #40,402 of 2,445,382 )

How can I increase my downloads?

Downloads

My notes