TQM: Just what the ethicist ordered [Book Review]

Journal of Business Ethics 15 (9):963 - 972 (1996)
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Abstract

Total quality management (TQM) has become a basic business practice in organizations throughout the world. Implementation of TQM in these organizations has been driven by the desire to increase profits in the highly competitive business world. Total quality management techniques are designed to improve performance.Concurrently, organizations are striving to eradicate the concept that the termbusiness ethics is an oxymoron. Corporate codes of conduct have been developed to indicate the outside boundaries of acceptable organizational behavior and companies are espousing and enforcing the ideals contained within these codes.

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References found in this work

Capitalism and Freedom.Milton Friedman - 1962 - Ethics 74 (1):70-72.
Foundations of the metaphysics of morals.Immanuel Kant - 2009 - In Steven M. Cahn (ed.), Exploring Philosophy: An Introductory Anthology. Indianapolis: Oxford University Press.
Justice as fairness.John Rawls - 1958 - Philosophical Review 67 (2):164-194.
Justice as Fairness.John Rawls - 1998 - In James Rachels (ed.), Ethical Theory 2: Theories About How We Should Live. Oxford University Press.

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