Journal of Business Ethics 110 (4):397-412 (2012)

Abstract
Little is known about employees' responses to their organizations' initiatives in corporate social responsibility (CSR). Academics have already identified a few outcomes regarding CSR's impact on employees' attitudes and behaviours; however, studies explaining the underlying mechanisms that drive employees' favourable responses to CSR remain largely unexplored. Based on organizational identification (OI) theory, this study surveyed 155 employees of a petrochemical organization to better elucidate why, how and under which circumstances employees might positively respond to organizations' CSR initiatives in the controversial oil industry sector. Findings first support that perceived CSR (i.e. environmental CSR) positively relates to employees' OI which is known as an important antecedent of employees' outcomes (Riketta, J Vocat Behavior, 66(2):358, 2005). Furthermore, results highlighted that the relationship between perceived CSR and employees' OI is mediated by organizational trust. Finally, this study also revealed that some contingency factors such as employees' attributions of self-centred motives to their organization's investment in environmental issues can moderate the relationship between perceived CSR and organizational trust. Based on these findings, it is argued that CSR initiatives can support organizations' efforts to maintain a strong relationship with their employees, and gain their support even in a controversial industry sector
Keywords Corporate social responsibility  Corporate social responsibility attributions  Organizational identification  Organizational trust  Perceived external prestige
Categories (categorize this paper)
DOI 10.1007/s10551-012-1489-x
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

PhilArchive copy


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 71,355
External links

Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
Through your library

References found in this work BETA

Stakeholder Influence Capacity and the Variability of Financial Returns to Corporate Social Responsibility.Michael L. Barnett - 2005 - Proceedings of the International Association for Business and Society 16:287-292.

View all 13 references / Add more references

Citations of this work BETA

View all 39 citations / Add more citations

Similar books and articles

Engaging in Social Action at Work.Aimee Dars Ellis - 2011 - Proceedings of the International Association for Business and Society 22:253-264.
Employee-Related CSR Practices: An Analysis of Website Disclosures by New Zealand Organizations.Karl Pajo, Louise Lee & Sarah Tong - 2010 - Proceedings of the International Association for Business and Society 21:231-243.

Analytics

Added to PP index
2012-09-28

Total views
36 ( #318,163 of 2,519,624 )

Recent downloads (6 months)
1 ( #406,756 of 2,519,624 )

How can I increase my downloads?

Downloads

My notes