An Evaluation of the Quality of Corporate Social Responsibility Reports by Some of the World’s Largest Financial Institutions

Journal of Business Ethics 140 (4):787-805 (2017)
  Copy   BIBTEX


This study investigates the variations in the quality and comprehensiveness of 104 corporate social responsibility reports published by the world’s largest financial institutions in 2012. Using a novel measure of CSR report quality, we examine the impact of certain national, legal, and firm-level factors that might explain differences in the overall quality and extent of coverage of various issues in these reports. Our findings show that legal factors and CSR environment in a firm’s country of headquarters play an important role in firms’ CSR reporting quality. Common law countries exhibit systematically higher overall CSR reporting quality than code law countries. Countries with higher CSR standards, policies, and regulations in place also produce significantly higher quality CSR reports. Firm size, on the other hand, has no major impact on the overall quality of CSR reports. In further analysis of the individual aspects of CSR disclosures, namely environment, philanthropy, bribery and corruption, and integrity assurance, we document that larger firms report at a higher quality on philanthropy and bribery and corruption. Bribery and corruption is reported at a higher quality in countries with common law tradition, high-quality legal regimes, and high CSR standards and regulations in place. We also observe higher quality integrity assurance in common law countries. CSR-minded countries and countries with low-quality legal environment also report on philanthropy at a higher quality. Finally, we offer guidelines for companies toward improving the quality of their reports, and suggestions for scholars and researchers for further avenues of research.



    Upload a copy of this work     Papers currently archived: 91,386

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Similar books and articles

Canadian Corporate Social Responsibility Reports: Practitioner Responses to (Selected) Academic Ideas.Richard Hudson - 2007 - Proceedings of the International Association for Business and Society 18:162-167.
Stakeholder Influence Capacity and the Variability of Financial Returns to Corporate Social Responsibility.Peter deMaCarty - 2005 - Proceedings of the International Association for Business and Society 16:287-292.
Customer And Employee Beliefs About Corporate Responsibility.Carola Hillenbrand & Kevin Money - 2008 - Proceedings of the International Association for Business and Society 19:464-469.


Added to PP

44 (#352,984)

6 months
12 (#200,125)

Historical graph of downloads
How can I increase my downloads?