Hospitality ethics: Responses from human resource directors and students to seven ethical scenarios [Book Review]

Journal of Business Ethics 30 (3):233 - 242 (2001)
This study examines the responses of human resource directors and hospitality students to seven different ethical scenarios. Both groups were asked to rate these situations on their ethicality using a Likert-type scale. The directors and students decided that an act of theft was the most unethical, followed by sexual harassment, and an attempt to obtain proprietary information from another company. Expressing racial preferences in terms of servers was fourth. Directors rated all the scenarios ethically lower than did students, indicating that experience and heightened sensitivity to possible litigious situations may have played a role in perceptual differences.
Keywords discrimination  ethics  hospitality  theft  harassment
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