Journal of Business Ethics 85 (4):411-427 (2009)
Abstract |
Corporate social responsibility (CSR) is one of the most prominent concepts in the literature and, in short, indicates the positive impacts of businesses on their stakeholders. Despite the growing body of literature on this concept, the measurement of CSR is still problematic. Although the literature provides several methods for measuring corporate social activities, almost all of them have some limitations. The purpose of this study is to provide an original, valid, and reliable measure of CSR reflecting the responsibilities of a business to various stakeholders. Based on a proposed conceptual framework of CSR, a scale was developed through a systematic scale development process. In the study, exploratory factor analysis was conducted to determine the underlying factorial structure of the scale. Data was collected from 269 business professionals working in Turkey. The results of the analysis provided a four-dimensional structure of CSR, including CSR to social and nonsocial stakeholders, employees, customers, and government.
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Keywords | Corporate social responsibility employees scale development stakeholders Turkey |
Categories | (categorize this paper) |
DOI | 10.1007/s10551-008-9780-6 |
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References found in this work BETA
Corporate Social Responsibility Evolution of a Definitional Construct.Archie B. Carroll - 1999 - Business and Society 38 (3):268-295.
The Perceived Role of Ethics and Social Responsibility: A Scale Development. [REVIEW]Anusorn Singhapakdi, Scott J. Vitell, Kumar C. Rallapalli & Kenneth L. Kraft - 1996 - Journal of Business Ethics 15 (11):1131 - 1140.
The Relationship Between Perceptions of Corporate Citizenship and Organizational Commitment.Dane K. Peterson - 2004 - Business and Society 43 (3):296-319.
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An Empirical Test of a Cross-National Model of Corporate Social Responsibility.Ali M. Quazi & Dennis O'Brien - 2000 - Journal of Business Ethics 25 (1):33-51.
View all 13 references / Add more references
Citations of this work BETA
How and When Does Perceived CSR Affect Employees’ Engagement in Voluntary Pro-Environmental Behavior?Qing Tian & Jennifer L. Robertson - 2019 - Journal of Business Ethics 155 (2):399-412.
Do Environmental CSR Initiatives Serve Organizations' Legitimacy in the Oil Industry? Exploring Employees' Reactions Through Organizational Identification Theory.Kenneth De Roeck & Nathalie Delobbe - 2012 - Journal of Business Ethics 110 (4):397-412.
Do Environmental CSR Initiatives Serve Organizations' Legitimacy in the Oil Industry? Exploring Employees' Reactions Through Organizational Identification Theory.Kenneth Roeck & Nathalie Delobbe - 2012 - Journal of Business Ethics 110 (4):397-412.
Corporate Social Responsibility and Ethical Leadership: Investigating Their Interactive Effect on Employees’ Socially Responsible Behaviors.Kenneth De Roeck & Omer Farooq - 2018 - Journal of Business Ethics 151 (4):923-939.
The Impact of Human Resource Management on Environmental Performance: An Employee-Level Study.Pascal Paillé, Yang Chen, Olivier Boiral & Jiafei Jin - 2014 - Journal of Business Ethics 121 (3):1-16.
View all 69 citations / Add more citations
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