Knowledge, Technology & Policy 23 (3):333-345 (2010)

Authors
Abstract
This paper contributes to the debate on online trust addressing the problem of whether an online environment satisfies the necessary conditions for the emergence of trust. The paper defends the thesis that online environments can foster trust, and it does so in three steps. Firstly, the arguments proposed by the detractors of online trust are presented and analysed. Secondly, it is argued that trust can emerge in uncertain and risky environments and that it is possible to trust online identities when they are diachronic and sufficient data are available to assess their reputation. Finally, a definition of trust as a second-order property of first-order relation is endorsed in order to present a new definition of online trust. According to such a definition, online trust is an occurrence of trust that specifically qualifies the relation of communication ongoing among individuals in digital environments. On the basis of this analysis, the paper concludes by arguing that online trust promotes the emergence of social behaviours rewarding honest and transparent communications.
Keywords Online trust  Trust  Trustworthiness
Categories (categorize this paper)
DOI 10.1007/s12130-010-9117-5
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Translate to english
Revision history

Download options

Our Archive


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 50,556
External links

Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
Through your library

References found in this work BETA

Trust and Power.Niklas Luhmann - 1982 - Studies in Soviet Thought 23 (3):266-270.
The Cunning of Trust.Philip Pettit - 1995 - Philosophy and Public Affairs 24 (3):202-225.

View all 8 references / Add more references

Citations of this work BETA

Can We Trust Robots?Mark Coeckelbergh - 2012 - Ethics and Information Technology 14 (1):53-60.
The Case for E-Trust.Mariarosaria Taddeo & Luciano Floridi - 2011 - Ethics and Information Technology 13 (1):1-3.
Recent Developments in Computing and Philosophy.Anthony F. Beavers - 2011 - Journal for General Philosophy of Science / Zeitschrift für Allgemeine Wissenschaftstheorie 42 (2):385-397.

View all 6 citations / Add more citations

Similar books and articles

The Case of Online Trust.Matteo Turilli, Mariarosaria Taddeo & Antonino Vaccaro - 2010 - Knowledge, Technology & Policy 23 (3-4):333-345.
E-Trust and Reputation.Thomas W. Simpson - 2011 - Ethics and Information Technology 13 (1):29-38.
The Nature of and Conditions for Online Trust.Daryl Koehn - 2003 - Journal of Business Ethics 43 (1/2):3 - 19.
General and Familiar Trust in Websites.Coye Cheshire, Judd Antin, Karen S. Cook & Elizabeth Churchill - 2010 - Knowledge, Technology & Policy 23 (3):311-331.
Creating Trust.Robert C. Solomon - 1998 - Business Ethics Quarterly 8 (2):205-232.
The Role of Consumers' Trust in Online-Shopping.Sonja Grabner-Kraeuter - 2002 - Journal of Business Ethics 39 (1-2):43 - 50.
Trust It!D. Z. Phillips - 1999 - Bijdragen 60 (4):380-392.
Defining Trust and E-Trust: Old Theories and New Problems.Mariarosaria Taddeo - 2009 - International Journal of Technology and Human Interaction (IJTHI) Official Publication of the Information Resources Management Association 5 (2):23-35.
Web 2.0 Social Networks: The Role of Trust.Sonja Grabner-Kräuter - 2009 - Journal of Business Ethics 90 (S4):505 - 522.
Puzzles About Trust.Doran Smolkin - 2008 - Southern Journal of Philosophy 46 (3):431-449.

Analytics

Added to PP index
2015-09-24

Total views
11 ( #756,106 of 2,326,771 )

Recent downloads (6 months)
3 ( #280,144 of 2,326,771 )

How can I increase my downloads?

Downloads

My notes