The Case of Online Trust

Knowledge, Technology & Policy 23 (3-4):333-345 (2010)
Abstract
This paper contributes to the debate on online trust addressing the problem of whether an online environment satisfies the necessary conditions for the emergence of trust. The paper defends the thesis that online environments can foster trust, and it does so in three steps. Firstly, the arguments proposed by the detractors of online trust are presented and analysed. Secondly, it is argued that trust can emerge in uncertain and risky environments and that it is possible to trust online identities when they are diachronic and sufficient data are available to assess their reputation. Finally, a definition of trust as a second-order property of first-order relation is endorsed in order to present a new definition of online trust. According to such a definition, online trust is an occurrence of trust that specifically qualifies the relation of communication ongoing among individuals in digital environments. On the basis of this analysis, the paper concludes by arguing that online trust promotes the emergence of social behaviours rewarding honest and transparent communications.
Keywords Online trust  trust  Trustworthiness
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DOI 10.1007/s12130-010-9117-5
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References found in this work BETA
The Philosophy of Information.Luciano Floridi - 2011 - Oxford University Press.
An Enquiry Concerning Human Understanding.Hume David - 1955 - In Steven M. Cahn (ed.), The Monist. Oxford University Press. pp. 112.
Trust and Power.Niklas Luhmann - 1982 - Studies in Soviet Thought 23 (3):266-270.

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Citations of this work BETA
The Case for E-Trust.Mariarosaria Taddeo & Luciano Floridi - 2011 - Ethics and Information Technology 13 (1):1-3.
Can We Trust Robots?Mark Coeckelbergh - 2012 - Ethics and Information Technology 14 (1):53-60.
Recent Developments in Computing and Philosophy.Anthony F. Beavers - 2011 - Journal for General Philosophy of Science / Zeitschrift für Allgemeine Wissenschaftstheorie 42 (2):385-397.

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