The Case of Online Trust

Knowledge, Technology & Policy 23 (3-4):333-345 (2010)
Authors
Abstract
This paper contributes to the debate on online trust addressing the problem of whether an online environment satisfies the necessary conditions for the emergence of trust. The paper defends the thesis that online environments can foster trust, and it does so in three steps. Firstly, the arguments proposed by the detractors of online trust are presented and analysed. Secondly, it is argued that trust can emerge in uncertain and risky environments and that it is possible to trust online identities when they are diachronic and sufficient data are available to assess their reputation. Finally, a definition of trust as a second-order property of first-order relation is endorsed in order to present a new definition of online trust. According to such a definition, online trust is an occurrence of trust that specifically qualifies the relation of communication ongoing among individuals in digital environments. On the basis of this analysis, the paper concludes by arguing that online trust promotes the emergence of social behaviours rewarding honest and transparent communications.
Keywords Online trust  trust  Trustworthiness
Categories (categorize this paper)
DOI 10.1007/s12130-010-9117-5
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

Our Archive


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 37,965
Through your library

References found in this work BETA

The Philosophy of Information.Luciano Floridi - 2011 - Oxford University Press.
An Enquiry Concerning Human Understanding.Hume David - 1955 - In Steven M. Cahn (ed.), The Monist. Oxford University Press. pp. 112.
Trust and Power.Niklas Luhmann - 1982 - Studies in Soviet Thought 23 (3):266-270.

View all 10 references / Add more references

Citations of this work BETA

Just Information Warfare.Mariarosaria Taddeo - 2016 - Topoi 35 (1):213-224.
Can We Trust Robots?Mark Coeckelbergh - 2012 - Ethics and Information Technology 14 (1):53-60.
The Case for E-Trust.Mariarosaria Taddeo & Luciano Floridi - 2011 - Ethics and Information Technology 13 (1):1-3.
Recent Developments in Computing and Philosophy.Anthony F. Beavers - 2011 - Journal for General Philosophy of Science / Zeitschrift für Allgemeine Wissenschaftstheorie 42 (2):385-397.

Add more citations

Similar books and articles

General and Familiar Trust in Websites.Coye Cheshire, Judd Antin, Karen S. Cook & Elizabeth Churchill - 2010 - Knowledge, Technology & Policy 23 (3-4):311-331.
Creating Trust.Robert C. Solomon - 1998 - Business Ethics Quarterly 8 (2):205-232.
The Nature of and Conditions for Online Trust.Daryl Koehn - 2003 - Journal of Business Ethics 43 (1/2):3 - 19.
Defining Trust and E-Trust: Old Theories and New Problems.Mariarosaria Taddeo - 2009 - International Journal of Technology and Human Interaction (IJTHI) Official Publication of the Information Resources Management Association 5 (2):23-35.
Puzzles About Trust.Doran Smolkin - 2008 - Southern Journal of Philosophy 46 (3):431-449.
The Role of Consumers' Trust in Online-Shopping.Sonja Grabner-Kraeuter - 2002 - Journal of Business Ethics 39 (1-2):43 - 50.
Trust: Self-Interest and the Common Good.Marek Kohn - 2008 - Oxford University Press.
Trust and Trustworthiness.Stephen Wright - 2010 - Philosophia 38 (3):615-627.
Trust in Strangers, Trust in Friends.Jessica Miller - 2003 - Philosophy in the Contemporary World 10 (1):17-22.
Can We Trust Robots?Mark Coeckelbergh - 2012 - Ethics and Information Technology 14 (1):53-60.

Analytics

Added to PP index
2011-06-24

Total views
46 ( #146,649 of 2,312,278 )

Recent downloads (6 months)
2 ( #300,275 of 2,312,278 )

How can I increase my downloads?

Monthly downloads

My notes

Sign in to use this feature