Channeling knowledge: Expert Systems as communications media [Book Review]

AI and Society 2 (3):197-208 (1988)

Abstract
Expert Systems (ES) are as yet imperfectly defined. Their two consistently cited characteristics are domain knowledge and expert-level performance. We propose that current structural definitions are inadequate and suggest a view of ES as communication channels. We proceed to explore the factors influencing applicability of ES technology to an enterprise and the impacts that could be expected. A consequence of this view is the idea of incremental information loss on the path from the expert to the ES user. Strategies for minimizing this loss derive naturally from our perspective and are evident in successful ES
Keywords expert systems (definition)  knowledge transfer  knowledge engineering  communication channels  information theory  skill transfer
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DOI 10.1007/BF01908544
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References found in this work BETA

User Modeling Via Stereotypes.Elaine Rich - 1979 - Cognitive Science 3 (4):329-354.

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