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  1.  5
    Emotional Intelligence as a Moderator in the Relationship Between Negative Emotions and Emotional Exhaustion Among Employees in Service Sector Occupations.Róża Bazińska & Dorota Szczygieł - 2013 - Polish Psychological Bulletin 44 (2):201-212.
    Traditionally, most of the research on occupational burnout has focused on organizational stressors, such as workload and time pressure, and has overlooked the emotional nature of customer service work and its effect on burnout. This study was designed to examine the effects of individuals’ affective traits and affective states on burnout. The main hypothesis of this study was that emotional intelligence acts as a moderator in the relationship between negative emotions felt by employees during their interactions with clients and emotional (...)
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  2.  11
    Psychometric Properties of the Polish Version of the Trait Emotional Intelligence Questionnaire-Short Form.Agata Wytykowska, Aleksandra Jasielska & Dorota Szczygieł - 2015 - Polish Psychological Bulletin 46 (3):447-459.
    The study was aimed at validating the Polish version of the Trait Emotional Intelligence Questionnaire-Short Form. Our findings confirm the reliability and validity of the scale. With respect to reliability, internal consistency coefficients of the TEIQue-SF were comparable to those obtained using the original English version. The evidence of the validity of the TEIQue-SF came from the pattern of relations with the other self-report measure of EI, personality measures, as well as affective and social correlates. We demonstrated that the TEIQue-SF (...)
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  3.  6
    Emotions as Individual and Social Phenomena: Seeking New Answers to Old Questions.Dorota Szczygieł, Aleksandra Jasielska & Tomasz Maruszewski - 2015 - Polish Psychological Bulletin 46 (3):320-325.
    The paper presents state of art in the area of emotion studies. It is stressed that emotions are multicomponent processes including neural, expression, subjective and social elements. We have tried to show that synchronization and coordination of these elements from elementary through intermediate to the most complex level may be understood in terms of emergent processes. Manifestations of emergence may be observed both in social aspects of emotions, as well as subjective and expression ones. Although the idea of emergent processes (...)
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    Why Expressive Suppression Does Not Pay? Cognitive Costs of Negative Emotion Suppression: The Mediating Role of Subjective Tense-Arousal.Tomasz Maruszewski & Dorota Szczygieł - 2015 - Polish Psychological Bulletin 46 (3):336-349.
    The aim of this paper was to contribute to a broader understanding of the cognitive consequences of expressive suppression. Specifically, we examined whether the deteriorating effect of expressive suppression on cognitive functioning is caused by tense arousal enhanced by suppression. Two experiments were performed in order to test this prediction. In both studies we tested the effect of expressive suppression on working memory, as measured with a backwards digit-span task and anagram problem-solving task. In addition, in Study 2 we tested (...)
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