Higher education curricula are developed based on creating conditions for implementing many professional and universal competencies. In Russia, one of the significant competencies for a modern specialist is business communication in oral and written forms in the Russian language and a foreign language. Therefore, teaching students to write in a foreign language is one of the modern requirements for young specialists’ professional training. This article aimed to study the tools of online communication that are used in teaching (...) foreign languages. The article presents the results of an empirical study and analysis of factors of application of online communication technologies in foreign languages teaching, synchronous and asynchronous means used in online learning, and the advantages of integrating online communication tools into the educational process of teaching a foreign language. The study of the advantages and disadvantages of educational platforms is based on an analysis of information and online communication technologies used in the educational process. Based on the example of teaching a foreign language, the article shows how online communication platforms are involved in the educational process. Furthermore, the teachers’ and students’ opinions are presented on how online platforms are convenient. The survey involved 928 first-year students and 76 foreign language teachers of Volgograd State University (Volgograd), Linguistics University of Nizhny Novgorod (Nizhny Novgorod), Tomsk Polytechnic University (Tomsk), Ural Federal University, named after the first President of Russia B.N. Yeltsin (Ekaterinburg). It was revealed that the integration of online communication tools has positive effects on the formation and development of written communication skills. (shrink)

In this paper we aim at discussing cognitive and epistemic features of online communities, by the use of cognitive niche constructions theories, presenting them as virtual cognitive niches. Virtual cognitive niches can be considered as digitally-encoded collaborative distributions of diverse types of information into an environment performed by agents to aid thinking and reasoning about some target domain. Discussing this definition, we will also consider how online communities, as networks displaying a social bias, can both foster civic awareness (...) and promote problematic group-led behaviors in the virtually aggregated crowds. To support this affirmation, we will take into account the use of online communication networks during crises and we will argue that it can lead to ethically dubious consequences. (shrink)

We explore the speech act of amplification and its newfound prominence in online speech environments. Then we point to some puzzles this raises for the strategy of ‘fighting speech with more speech’.

There is a major transformation taking place in the Arab and Muslim worlds. People in these nations are poised on the edge of a significant new social landscape. Called the Internet, this new frontier not only includes the creation of new forms of private communication, like electronic mail and chat, but also webbased forums, which for the first time enables public discussion between males and females in conservative societies. This paper has been written as a result of an ethnographic (...) study conducted in Saudi Arabia during the period 2001‐2002. The purpose of the study was to understand how online communities in Saudi Arabia are affecting people. The results of the study indicate that while participants to a large extent used online communities in accordance with their cultural values, norms and traditions, the communication medium and the features associated with it, such as the anonymity and lack of social cues, have affected them considerably. For example, many participants became more flexible in their thinking, more aware of the diverse nature of people within their society, less inhibited about the opposite gender, and more self‐confident. On the other hand, participants neglected their family commitments, became less shy and some became confused about some aspects of their culture and religion. These findings and their implications for the Arab and Muslim worlds will be highlighted in this paper. (shrink)

During the Covid-19 pandemic we increasingly turned to technology to stay in touch with our family, friends, and colleagues. Even as lockdowns and restrictions ease many are encouraging us to embrace the replacement of face-to-face encounters with technologically mediated ones. Yet, as philosophers of technology have highlighted, technology can transform the situations we find ourselves in. Drawing insights from the phenomenology of sociality, we consider how digitally-enabled forms of communication and sociality impact our experience of one another. In particular, (...) we draw attention to the way in which our embodied experience of one another is altered when we meet in digital spaces, taking as our focus the themes of perceptual access, intercorporeality, shared space, transitional spaces, and self-presentation. In light of the way in which technological mediation alters various dimensions of our social encounters, we argue that digital encounters constitute their own forms of sociality requiring their own phenomenological analysis. We conclude our paper by raising some broader concerns about the very framework of thinking about digitally and non-digitally mediated social encounters simply in terms of replacement. (shrink)

PurposeThe purpose of this paper is to explore the major players operating on Al‐Saha Al‐Siyasia online community, which is by far the most widely spread political online community in Saudi Arabia receiving 20 million page views per month.Design/methodology/approachIn addition to using “focused” silent observation to observe Al‐Saha Al‐Siyasia over a period of three months and thematic content analysis to examine 2,000 topics posted to Al‐Saha Al‐Siyasia during the period of May‐June 2007, semi‐structured interviews were conducted with 15 key (...) informants to report their perceptions regarding Islamic fundamentalists, extremists and liberals, etc. on their forum.FindingsThe results of this study indicate that there are three main players operating in Al‐Saha Al‐Siyasia: Islamic fundamentalists, extremists, and liberals. Islamic fundamentalists who are the vast majority on this community use the forum as a medium to promote their image and defend their way of practising the religion. Extremists on the other hand, although their numbers in the forum are very small, use the forum as a medium to establish their credibility and the grounds for their actions. Finally, the liberals use the forum to communicate with the public, and advocate their plans for social reform, invite people to adopt a less strict version of Islam and adopt secularism as a way of life.Originality/valueThis paper continues the first comprehensive descriptive study of the size and influence of the Islamic fundamentalists, extremists, and liberals in their activities as online communities. (shrink)

A virtual community is generally described as a group of people with shared interests, ideas, and goals in a particular digital group or virtual platform. Virtual communities have become ubiquitous in recent times, and almost everyone belongs to one or multiple virtual communities. The onset of the COVID-19 pandemic, with its associated national lockdowns, has made virtual communities more essential and a necessary part of our daily lives, whether for work and business, educational purposes or keeping in touch with friends (...) and family. Given these facts, how do we ensure that virtual communities become a true community qua community? We address this question by proposing and arguing for a ‘virtual communitarianism’—an online community that integrates essential features of traditional African communitarianism in its outlook and practice. The paper’s position is that virtual communitarianism can make for a strong ethical virtual community where members can demonstrate a strong sense of group solidarity, care and compassion towards each other. The inclusion of these virtues can bring members who often are farapart and help create a stronger community bond. This will ensure that the evolution of virtual communities does not happen without the integration of progressive African communitarian values. (shrink)

With online communication being of growing importance in the organizational context, the aim of this research is to measure its relevance and acceptance among Nigerian businesses and employees. Therefore, a case study focusing on Nigeria Breweries Plc. has been designed and conducted, permitting conclusions on the implementation, efficiency, overall perception, and challenges related to the use of online communication tools in the context of Nigerian businesses of today and tomorrow.

This study examined the opening and closing sequences of requestive e–mails written by 66 native English speaking students and 34 Iranian students sent to a faculty member in an American university. Three hundred requestive e–mails from NES students and NNES students sent to a professor were collected over six semesters and were analyzed for the cultural and social variation that exists in e–mail communication. Students’ choices of opening and closing strategies were examined with respect to different interpersonal styles of (...) politeness. Quantitative and qualitative findings revealed that solidarity and deference towards the professor were expressed differently in the e–mails of NES students and NNES students. (shrink)

The debate over the contribution of the Internet to democracy is farfrom settled. Some point to the empowering effects of online discussionand fund raising on recent electoral campaigns in the US to argue thatthe Internet will restore the public sphere. Others claim that the Internetis just a virtual mall, a final extension of global capitalism into everycorner of our lives. This paper argues for the democratic thesis withsome qualifications. The most important contribution of the Internetto democracy is not necessarily (...) its effects on the electoral process butrather its ability to assemble a public around technical networks thatenroll individuals scattered over wide geographical areas. Medicalpatients, video game players, musical performers, and many otherpublics have emerged on the Internet with surprising consequences. (shrink)

Data from academic seminars conducted through Skype textchat is analysed in this chapter, and the focus is on examples of how users mark community membership. Membership is marked explicitly by using pronominals and the metonymic use of the seminar group name. It is also marked implicitly by using reduced forms, which are stereotypical examples of a textchat speech style. I argue that these are markers of stance-taking, where community membership is recovered pragmatically as a weak implicature. Dis-alignment with the community (...) is also seen, as individuals can also implicate their independence as setters of linguistic norms. (shrink)

With the increasing popularity of social media, a new ethics debate has arisen over marketing and technology in the current digital era. People are using online communities but they have concern about information credibility through word of mouth in these platforms. Social media is becoming increasingly influential in shaping individuals’ decision-making as more and better quality information about products is made available. In this research, a social word-of-mouth model proposes using a survey to test the model in a popular (...) travel community. The model highlights the role of social media and social support in social networking sites, identifying increasing credibility and information usefulness resulting in an ethical environment to adopt word of mouth. The theoretical and practical implications of the study are both detailed. (shrink)

The paper addresses severalethical issues in online communication researchin light of digital ontology as well as theepistemological questions raised by theblurring boundary between fact and theory inthis field. The concept of ontology is used ina Heideggerian sense as related to the humancapacity of world construction on the basis ofthe givenness of our being-in-the-world.Ethical dilemmas of Internet research thusarise from the tension between bodily existenceand the proper object of research, i.e., onlineexistence. The following issues are beingconsidered: online identity, (...) online language,online consent and confidentiality. We alsoargue that research ethics in the US followsthe utilitarian tradition, while Europeanresearchers are deontologically oriented. Aguideline of best practice in online researchethics is proposed. (shrink)

This article analyses the online communication of the Estonian extreme right that appears to be characterized by an echo-chamber effect as well as enclosed and hermetic meaning-making. The discussion mainly relies on the theoretical frameworks offered by semiotics of culture.One of the aims of the article is to widen the scope of understanding of autocommunicative processes that are usually related to learning, insight and innovation. The article shows the conditions in which autocommunicative processes result in closed interactions, based (...) on reproducing stereotypes and redundant content. We detect antithetical meaning-making, an orientation towards normative (“correct”) texts and the prevalence of phatic communication as the main dominants that guide closed autocommunication. Such communication leads to polarization of dissimilar views and hinders dialogue. Our case study focuses on the discussion that arose in the context of the European Refugee Crisis that started in spring 2015. (shrink)

Online communities, created and sustained by people sharing and discussing texts on the internet, play an increasingly important role in social health movements. In this essay, we explore a collective mobilization in miniature through an in-depth analysis of two satiric texts from an online community for people with myalgic encephalomyelitis (ME). By blending a sociological analysis with a rhetorical exploration of these texts, our aim is to grasp the discursive generation of a social movement online community set (...) up by sufferers themselves to negotiate and contest the dominating biomedical perception of their condition. (shrink)

Journal Name: Semiotica Issue: Ahead of print.

This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the political mobilization of online “communities”. We discuss the case of We the People, a US national experiment in the use of social media technology to enable users to propose and solicit support for policy suggestions to the White House. We apply Baumgartner and Jones's work on agenda setting and punctuated equilibrium, which suggests that policy issues may lie dormant for periods of time until some (...) event triggers attention from the media, interest groups, and elected representatives. In the case study presented, we focus on 21 petitions initiated during the week after the Sandy Hook shooting in opposition to gun control or in support of policy proposals that are alternatives to gun control, which we view as mobilized efforts to maintain stability and equilibrium in a policy system threatening to change. Using market basket analysis and social network analysis we found a core group of petitions in the “support law-abiding gun owners” theme that were highly connected and four “communities” of e-petitioners mobilizing in opposition to change in gun control policies and in favor of alternative proposals. (shrink)

As part of the SYNBIOSAFE project, we carried out an open electronic conference (e-conference), with the aim to stimulate an open debate on the societal issues of synthetic biology in a proactive way. The e-conference attracted 124 registered participants from 23 different countries and different professional backgrounds, who wrote 182 contributions in six different categories: (I) Ethics; (II) Safety; (III) Security; (IV) IPR; (V) Governance and regulation; (VI) and Public perception. In this paper we discuss the main arguments brought up (...) during the e-conference and provide our conclusions about how the community thinks, and thinks differently on the societal impact of synthetic biology. Finally we conclude that there is a chance for an open discourse on the societal issues of synthetic biology happening, and that the rules to govern such a discourse might be set up much easier and be respected more readily than many would suggest. (shrink)

The internet provides us with a multitude of ways of interacting with one another. In discussions about how technological innovations impact and shape our interpersonal interactions, there is a tendency to assume that encountering people online is essentially different to encountering people offline. Yet, individuals report feeling a sense of togetherness with one another online that echoes offline descriptions. I consider how we can understand people’s experiences of being together with others online, at least in certain instances, (...) as arising out of their feeling together as a we. Using Walther’s phenomenological framework of communality, I explore whether the following might take place online: habitual communal experiences and actual we-experiences. While neither of these sketches amount to a full account of how we find ourselves with others online, I suggest that they reveal how insights from the phenomenology of sociality can be used to deepen our understanding of online communality. What is more, I suggest that the strength of this approach is that in some cases it allows us to circumvent tricky questions about embodiment online and, in others, prompts us to ask to what extent a fully-embodied interaction is really required for we-experiences. (shrink)

Unquestionably, the zeitgeist of Web 2.0 is symbolized by the dominance of social networking sites (SNS) and user-created content (UCC). MySpace, Facebook, and Cyworld mini-hompy are but a few examples of SNS that are becoming increasingly part of urban everyday life and interwoven into the historicity of the Internet. Web 2.0 has promised much about new forms of participation, creation, collaboration, and authorship, and yet within each location, we can find examples of both empowerment and exploitation. This is particularly the (...) case in the divergent region of the Asia-Pacific. Rather than the region being a sum of “imagined communities” (Anderson 1983), this paper argues that the distributed social networks of Web 2.0 UCC is formed, informed, and maintained through the perpetual process of “imaging communities.” These imaging communities can be seen in the visual, textual, and aural modes of UCC and can be seen to reflect the region’s new technocultural cartographies. (shrink)

With the emergence and rapid growth of Social Media, a number of government departments in several countries have embraced Social Media as a privilege channel to interact with their constituency. We are exploring, in collaboration with the Australian Department of Human Services, the possibility to exploit the potential of social networks to support specific groups of citizens. To this end, we have developed Next Step, an online community to help people currently receiving welfare payments find a job and become (...) financially self-sufficient. In this paper, we explore some ethical issues that arise when governments engage directly with citizens, in particular with communities in difficult situations, and when researchers are involved. We describe some of the challenges we faced and how we addressed them. Our work highlights the complexity of the problem, when an online community involves a government department and a welfare recipient group with a dependency relationship with that department. It becomes a balancing act, with the need to ensure privacy of the community members whilst still fulfilling the government’s legal responsibilities. While difficult, these issues must be addressed if governments are to engage with their citizens using Social Media. (shrink)

This paper will set out the key planning considerations regarding the establishment of a dedicated online portal for Gaeltacht and Irish-medium schools at post-primary level as detailed in the Policy on Gaeltacht Education 2017-2022 (PGE). The research topic is intrinsically linked with action points highlighted within strategy and policy papers concerning the improvement of online supports for teachers in recent years by the Department of Education (DE) in Ireland. The Digital Strategy for Schools 2015-2020 refers to the objective (...) of establishing digital communities of practice and the PGE highlights the need for a ‘dedicated online portal’ for Irish-medium schools. Embracing a problem-solving spirit, forging coalitions, building inter-agency collaboration, and ensuring teacher buy-in from the outset are all critical factors in the necessary planning process. Through the adoption of a mixed-methods approach, questionnaire and focus group respondents verified the most important thematic issues for L1 (Irish-medium) post-primary teachers respecting the establishment of what has the capacity to become a flourishing online community of practice (OCoP). The research process cast a spotlight upon how best to serve the teachers’ professional needs, confirmed the need for a collaborative approach that prioritised the significance of the collective, ascertained the existence of greater teacher openness to systemic change, and the centrality of transformative digital solutions in the L1 educational sphere. (shrink)

A great deal of music making that occurs amongst young people in our communities has its origins in self initiated out-of-school activity. This making reflects the social setting where the musical work is produced, including the manner in which the music is developed and how the musical activity is evaluated by the students. Recognising the origin of where the work is made is taken in this paper as an analogue of the thing (Heidegger, 1949). The thing in Heidegger, is not (...) seen as just an object, de-contextualised and removed from the artist or where the thing was made, but is seen as the embodiment of a shared experience of making and meaning. Following Heidegger’s discussion of the thing this paper considers the difficulty teachers face in evaluating the made musical object developed out-of-school. An instance is provided of 'Joe' devising electronic dance music within a virtual online community. (shrink)

In recent years, many online communities have launched opinion-gathering activities to promote user participation in innovation and improve the quality of new products. The current methods for online innovation activities can be divided into two categories: cognitive guidance and affective guidance. However, the studies on online communities have mainly focused on user engagement motivations, and little attention has been paid to investigating the impact and underlying mechanism of innovation guidance on user participation at the linguistic level. This (...) study first collected secondary data from NetEase.com and conducted an econometric model to explore the impact of cognitive guidance and affective guidance on users’ participation in online innovation activities. Subsequently, we investigated the impact mechanism of different innovation guidance methods on user participation through two experiments, here by drawing on mental simulation theory. The experimental results showed that outcome simulation and process simulation imposed a dual mediating effect of innovation guidance on user participation. In addition, we also found that product types moderate the dual mediating effect of outcome simulation and process simulation. The findings can deepen and expand the research on user participation while providing practical implications for companies and platforms as they attempt to promote user participation in innovation activities. (shrink)

As companies are transforming their branding, marketing, operations, and research and development by running online communities to build their core competitive advantages in the digital era, the silent majority is still the norm in the online community and has become the focus of online community operations. Thus, it has become the core issue that why silent behavior of online community members occurs and its impact on operation performance of the online community. According to the traditional (...) theory of organizational behavior, this study focuses on the theoretical model of the relationship between proactive personality, silent behavior of online community members, and operation performance of the online community, and further analyzes the impact of community identification on these relationships. Eight hundred online community members in China participated in this study. The results indicate that: proactive personality has a significant negative impact on acquiescent silent and defensive silent behavior of the online community members, and a significant positive impact on prosocial silent behavior of the online community members; The acquiescent silence and defensive silence have a significant negative impact on online community operation performance, whereas prosocial silence has a significant positive impact on community operation performance; The acquiescent silence and defensive silence have a significant mediating effect on the relationship between proactive personality and community operation performance; Online community identification has a moderating effect on the relationship between silent behavior and online community operation performance. The study proposes the mechanisms and double-edged sword effects of the silent behavior of online community members from the perspective of personality traits. On the one hand, it generalizes the research of traditional organizational silent behavior theory to the context of the online community. On the other hand, it provides reference and inspiration for the theoretical research and practical management of silent behavior of online community members. (shrink)

In the article the problem of recognizing users of social networks, chats and other virtual spaces that are provoked by other users, inciting conflicts between participants of various online communities is investigated. In this work the authors give a brief description of the trolling concept. The relevance of solving the problem of trolling in the social communities of the Internet is shown in connection with the widespread aggressive provocative behavior of individual users in the virtual space, as well as (...) the influence of such behavior on the psyche and general condition of a person. The paper uses the theory of trust functions to process expert observations, estimates or measurements. The proposed approach involves the use of this theory in conjunction with the input of a value that determines the conflict between two combined trust functions. The goal of the work is to test a new approach for calculating potential trolls using a method based on the degree of conflict of trust functions between different messages of the discussion branch in question-answer communities. It is concluded that the possibility of assessing the user’s conflict with the help of a parameter called the measure of the conflict of his messages in relation to the messages of all other users. To simplify the calculation process, the k-means clustering algorithm is applied. (shrink)

How have online communities affected the ways their users construct, view, and define their identity? In this paper, we will approach this issue by considering two philosophical sets of problems related to personal identity: the “Characterization Question” and the “Self-Other Relations Question.” Since these queries have traditionally brought out different problems around the concept of identity, here we aim at rethinking them in the framework of online communities. To do so, we will adopt an externalist and cognitive point (...) of view on online communities, describing them as virtual cognitive niches. We will evaluate and agree with the Attachment Theory of Identity, arguing that there is continuity between offline and online identity and that usually the latter contributes to the alteration of the former. Finally, we will discuss ways users can enact self-reflection on online frameworks, considering the impact of the Filter Bubble and the condition of Bad Faith. (shrink)

Based on qualitative interviews with online media professionals conducted in several Spanish online newsrooms, this article explores the ethical issues that are debated by digital journalists, following the implementation of convergence and multiplatform production. Through the journalists' perceptions about the challenges of convergence and the demands of online news production, the main areas of ethical conflicts are examined. Building on Alasdair MacIntyre's theory about communities of practice, I argue that the standards and practices currently being developed in (...) online newsrooms provide a valid framework for ethical decision making. Finally, the premises for constructing online journalism ethics in these communities of practice are discussed. (shrink)

In Neal Stephenson’s fictional novel, Diamond Age (1995), the protagonist Nell acquires a prototype of what we might today recognise as a highly sophisticated e-reader with a voice-assistant. This e-reader, the “Young Lady’s Illustrated Primer”, uses artificial intelli- gence to serve as Nell’s personal teacher. What is key to the Primer is how it is designed to respond to Nell. The Primer has a theory of Nell – her needs, her real-world situation, her abilities – and it tailors its lessons (...) for her. The Primer is a highly personalised artificially intelligent device. For many readers – myself included – the Primer was a utopian vision of the bespoke digital tutors of the future. The appearance of new media and technologies in the early 2000s all pointed to the near-term reality of devices like Primers. The real-life experience of personalised digital media, though, is so far from Stephen- son’s vision that it is hard to imagine we will ever get there. Nell’s time with the Primer develops her intellectually, emotionally, and physically. Our “bespoke” media experience, by contrast, is more likely to turn us in on ourselves rather than guide us to live well in our societies. Personalised media is making us more like Narcissus: our consumption is driven by personal choices and automated algorithms that reflect what we already want to hear, see, and consume, and we are captivated. Central to our understanding of the problems with the personalisation of digital media are filter bubbles and echo chambers. These phenomena are used interchangeably by some, but in distinct ways by others. I take the position that filter bubbles and echo chambers are distinct phenomena, but ones that raise similar epistemic worries. I begin with a general discussion of filter bubbles and echo chambers, and I introduce the concept of “selective exposure” as central to both phenomena. There is minimal uniformity across uses of the terms “filter bubble” and “echo chamber”. Consequently, I divide the later discussion into two more precise topics: homophily and polarisation. I conclude with some future-looking comments about responsibility and the epistemic risks posed by digital personalisation. (shrink)

We live in a world which is more connected than ever before. We can now send messages to a friend or colleague with a touch of a button, can learn about other’s interests before we even meet them, and now leave a digital trail behind us—whether we intend to or not. One question which, in proportion to its importance, has been asked quite infrequently since the dawn of the Internet era involves exactly how meaningful all of these connections are. To (...) what extent can we love another if we only communicate via social technology? What value does visiting a friend have which e-mailing him or texting him does not? “Social Media, Love, and the Look of the Other” attempts to answer these questions by applying the framework of social communication established by Jean-Paul Sartre to the realm of social media. Sartre writes that in all communications with the other, we face the look of the other—or our own perception of how the other judges us. The direction in which the look points determines, to a large degree, the character of any interaction with others. How does social media affect the nature of this look? Particularly, this inquiry seeks to discover the nature of the object to which this look points—and what implications, in cases where the look is not directed at ourselves, this has on our ability to develop and share concern for others. (shrink)

In a nationwide study of state legislative Web sites, Narro, Mayo, and Miller found that the communication tools (i.e., weblogs, electronic newsletters, online polling) that state legislators offer vary more from state to state than legislator to legislator. Taking their information into account, this article addresses regulations put on legislators’ home pages.The author interviewed Webmasters in 44 states and found that having less limitations and allowing legislators freedom to manipulate their home pages encourage them to use these home (...) pages for active communication. Although most states do not allow state legislators to use home pages as a campaign tool, some allow free flow of communication between legislators and constituents. The researcher found that legislators would use their home pages more as a communication tool if given the freedom. However, change begins with legislators, who are the policy makers. Whether they have freedom is their own choice. (shrink)

Cognitive Science, Volume 46, Issue 5, May 2022.

Name der Zeitschrift: Semiotica Jahrgang: 2014 Heft: 202 Seiten: 425-437.

An amendment to this paper has been published and can be accessed via the original article.

Grief is, and has always been, technologically supported. From memorials and shrines to photos and saved voicemail messages, we engage with the dead through the technologies available to us. As our technologies evolve, so does how we grieve. In this paper, we consider the role chatbots might play in our grieving practices. Influenced by recent phenomenological work, we begin by thinking about the character of grief. Next, we consider work on developing “continuing bonds” with the dead. We argue that for (...) some, chatbots may play an important role in establishing these continuing bonds by helping us develop what we term “habits of intimacy”. We then turn to the “ick factor” some may feel about this prospect, focusing especially on ethical concerns raised by Patrick Stokes and Adam Buben about the risk of replacing our dead with chatbots. We argue that replacement worries are not as pressing as Stokes and Buben suggest. We resist these replacement worries by appealing to the “thin reciprocity”, as we refer to it, that such bots offer, as well as the fictionalist stance that we think users of the bots adopt when engaging with them. We conclude by briefly raising some additional concerns and highlighting future research questions. (shrink)

Traditional approaches to studying communication in public spheres draw upon a product or outcome orientation that has prevented researchers from theorizing more specifically about how communication behaviors either inhibit or facilitate dialogic processes. Additionally, researchers typically emphasize consensus as a preferred outcome. Drawing upon a methodology explicitly developed to study communicating using a verb-oriented framework, we analyzed 1,360 postings from online pedagogical discussions. Our analysis focused on verbing micro-practices, the dynamic communicative actions through which participants make and (...) unmake public spheres. Two questions guided our analysis: (1) How do grounded communicative micro-moment practices relate to consensusing and dissensusing within public spheres? and (2) What are the theoretical implications of these relationships for the quality of dialogue among participants who are discussing controversial topics? Our findings indicate that, contrary to recent theorizing, consensus-building and maintaining behaviors may actually inhibit the communicative processes necessary for the creation of effective public sphere dialogue. (shrink)