The aim of the paper is twofold. On a methodological level we explore the way classic literary texts can be used as a resource for analysis and reflection in the field of business ethics. On the level of substance we use the story of the Grand Inquisitor to analyze the problem of hypocrisy in business ethics and leadership. To overcome the problem of hypocrisy we look for some clues in the work of Dostoyevsky himself.

Much thought is being given nowadays to the ways in which society might continue to substantiate the principle of solidarity in the economic sphere. Predictable cost increases in the social security system stand at the root of a number of problems that have arisen. While those concerned look for solutions, a discussion is emerging concerning the communal scope of solidarity. People are not only asking themselves how they are to remain in solidarity, but also with whom they should share the (...) means at their disposal. The concomitant question ‘with whom?’ is not always as evident as it might seem, since the ethical scope of solidarity appears, in principle at least, to be unlimited.De facto, however, the limits of solidarity tend to coincide with those of the political community. The ongoing unification of Europe should broaden matters in this regard, but whether this process will also broaden our perspective on world-wide solidarity remains to be seen. At the same time, certain groups are calling for a stricter delimitation of our solidarity. The elections in Europe during the past ten years have made it clear that a number of emotional factors play a role in this context, factors which are not infrequently expressed in the slogan ‘our own first’.The intention of this article is to confront, with the Christian principle of solidarity, certain spontaneous and emotional motivating forces which call for a limitation of our solidarity. Solidarity implies both a feeling and a rational decision. In line with any other emotion, the feeling of solidarity is rooted in motivating factors of which we are not always consciously aware. Such factors are rarely thematised in an explicit fashion, partly because they are as such difficult to discuss and partly because they are difficult to make operational at the ‘scientific’ level. As a rule, our attention tends to be focused on the ethical desirability and practical-economical achievabilty of solidarity.Ours is a talkative age. Never before have people talked so much. The telephone, radio, cinema, television, audio and video recording have all increased our opportunities for speaking to one another not only when we are together but across distance and across time as well. This has been the century of chatter .Chattering carries in itself the risk of superficiality. Before we realise it, we are talking without thinking deeply. Messengers of doom, such as Postman and Finkielkraut , warn the western world against the dangers of the television and video culture which they contend constitute a threat to western democracy. As we grow accustomed to the high speed and fleeting character of the ‘new media’, we tend to gradually lose our capacity to think things over and reflect. Ultimately, its cursory and uncritical approach to things becomes the norm.For those who consider television as the summit of idle chatter, reading is not merely a relief but a threatened activity which needs all our support. If we consider thoughtfulness and consideration to be virtues, then the unhurriedness associated with reading must be seen as a virtuous quality. More than at any other time in our history, being literate is of great importance in our industrialised societies. Hence, there is a growing awareness of the need to link critical thinking with literacy skills. More than ever before, we need the writings of others – distant in history, geography and profession – to understand our complex world. Such writings provide information, recommend actions and promote political and philosophical orientations.Discourse analysis proves that the complexity of the discourse is higher in written than in spoken language. Written language integrates more idea units in a clause, making use of nominalisation, embedded constituents, etc. Gaining access to such thorough knowledge is a first step in the long process of asserting control. Being literate creates the opportunity for increasing access to knowledge not generally available in the direct experience of life. Being able to read enables the individual to transcend time and space and to liberate his or her own mind and spirit. It removes the individual from dependence on immediate senses, direct contacts, commonplace talk.All these elements are important in the shaping of one’s personality. Confrontation with challenging, original and even provocative ideas forces the individual to make up his or her own mind. Democracy needs this kind of individualism. (shrink)