Results for 'Stakeholder'

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  1. A Stakeholder Approach to Corporate Social Responsibility: A Fresh Perspective Into Theory and Practice.Dima Jamali - 2008 - Journal of Business Ethics 82 (1):213-231.
    Stakeholder theory has gained currency in the business and society literature in recent years in light␣of its practicality from the perspective of managers and scholars. In accounting for the recent ascendancy of␣stakeholder theory, this article presents an overview of␣two traditional conceptualizations of corporate social␣responsibility (CSR) (Carroll: 1979, ‹A Three-Dimensional Conceptual Model of Corporate Performance', The Academy of Management Review 4(4), 497–505 and Wood: 1991, ‹Corporate Social Performance Revisited', The Academy of Management Review 16(4), 691–717), highlighting their predominant inclination (...)
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  2. Strengthening Stakeholder–Company Relationships Through Mutually Beneficial Corporate Social Responsibility Initiatives.C. B. Bhattacharya, Daniel Korschun & Sankar Sen - 2009 - Journal of Business Ethics 85 (S2):257-272.
    Corporate social responsibility (CSR) continues to gain attention atop the corporate agenda and is by now an important component of the dialogue between companies and their stakeholders. Nevertheless, there is still little guidance as to how companies can implement CSR activity in order to maximize returns to CSR investment. Theorists have identified many company-favoring outcomes of CSR; yet there is a dearth of research on the psychological mechanisms that drive stakeholder responses to CSR activity. Borrowing from the literatures on (...)
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  3.  57
    From Stakeholder Management to Stakeholder Accountability.Andreas Rasche & Daniel E. Esser - 2006 - Journal of Business Ethics 65 (3):251-267.
    Confronted with mounting pressure to ensure accountability vis-à-vis customers, citizens and beneficiaries, organizational leaders need to decide how to choose and implement so-called accountability standards. Yet while looking for an appropriate standard, they often base their decisions on cost-benefit calculations, thus neglecting other important spheres of influence pertaining to more broadly defined stakeholder interests. We argue in this paper that, as a part of the strategic decision for a certain standard, management needs to identify and act according to the (...)
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  4. Investigating Stakeholder Theory and Social Capital: CSR in Large Firms and SMEs.Angeloantonio Russo & Francesco Perrini - 2010 - Journal of Business Ethics 91 (2):207-221.
    The concept of corporate social responsibility (CSR) has been widely investigated, but a generally accepted theoretical framework does not yet exist. This paper argues that the idiosyncrasies of large firms and SMEs explains the different approaches to CSR, and that the notion of social capital is a more useful way of understanding the CSR approach of SMEs, whereas stakeholder theory more closely addresses the CSR approach of large firms. Based on the extant literature, we present a comparison of large (...)
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  5.  66
    Responsible Leadership, Stakeholder Engagement, and the Emergence of Social Capital.Thomas Maak - 2007 - Journal of Business Ethics 74 (4):329-343.
    I argue in this article that responsible leadership (Maak and Pless, 2006) contributes to building social capital and ultimately to both a sustainable business and the common good. I show, first, that responsible leadership in a global stakeholder society is a relational and inherently moral phenomenon that cannot be captured in traditional dyadic leader–follower relationships (e.g., to subordinates) or by simply focusing on questions of leadership effectiveness. Business leaders have to deal with moral complexity resulting from a multitude of (...)
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  6. Stakeholder Engagement: Beyond the Myth of Corporate Responsibility.Michelle Greenwood - 2007 - Journal of Business Ethics 74 (4):315-327.
    The purpose of this article is to transcend the assumption that stakeholder engagement is necessarily a responsible practice. Stakeholder engagement is traditionally seen as corporate responsibility in action. Indeed, in some literatures there exists an assumption that the more an organisation engages with its stakeholders, the more it is responsible. This simple 'more is better' view of stakeholder engagement belies the true complexity of the relationship between engagement and corporate responsibility. Stakeholder engagement may be understood in (...)
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  7.  85
    An Empirical Investigation of the Relationship Between Change in Corporate Social Performance and Financial Performance: A Stakeholder Theory Perspective. [REVIEW]Bernadette M. Ruf, Krishnamurty Muralidhar, Robert M. Brown, Jay J. Janney & Karen Paul - 2001 - Journal of Business Ethics 32 (2):143 - 156.
    Stakeholder theory provides a framework for investigating the relationship between corporate social performance (CSP) and corporate financial performance. This relationship is investigated by examining how change in CSP is related to change in financial accounting measures. The findings provide some support for a tenet in stakeholder theory which asserts that the dominant stakeholder group, shareholders, financially benefit when management meets the demands of multiple stakeholders. Specifically, change in CSP was positively associated with growth in sales for the (...)
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  8.  34
    Stakeholder Pressures as Determinants of CSR Strategic Choice: Why Do Firms Choose Symbolic Versus Substantive Self-Regulatory Codes of Conduct? [REVIEW]Luis A. Perez-Batres, Jonathan P. Doh, Van V. Miller & Michael J. Pisani - 2012 - Journal of Business Ethics 110 (2):157-172.
    To encourage corporations to contribute positively to the environment in which they operate, voluntary self-regulatory codes (SRC) have been enacted and refined over the past 15 years. Two of the most prominent are the United Nations Global Compact and the Global Reporting Initiative. In this paper, we explore the impact of different stakeholders' pressures on the selection of strategic choices to join SRCs. Our results show that corporations react differently to different sets of stakeholder pressures and that the SRC (...)
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  9. Learning From Multi-Stakeholder Networks: Issue-Focussed Stakeholder Management.Julia Roloff - 2008 - Journal of Business Ethics 82 (1):233-250.
    From an analysis of the role of companies in multi-stakeholder networks and a critical review of stakeholder theory, it is argued that companies practise two different types of stakeholder management: they focus on their organization’s welfare (organization- focussed stakeholder management) or on an issue that affects their relationship with other societal groups and organizations (issue-focussed stakeholder management). These two approaches supplement each other. It is demonstrated that issue-focussed stakeholder management dominates in multi-stakeholder networks, (...)
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  10. The Stakeholder Model Refined.Yves Fassin - 2009 - Journal of Business Ethics 84 (1):113-135.
    The popularity of the stakeholder model has been achieved thanks to its powerful visual scheme and its very simplicity. Stakeholder management has become an important tool to transfer ethics to management practice and strategy. Nevertheless, legitimate criticism continues to insist on clarification and emphasises on the perfectible nature of the model. Here, rather than building on the discussion from a philosophical or theoretical point of view, a different and innovative approach has been chosen: the analysis will return to (...)
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  11.  46
    The Limits of Corporate Social Responsibility: Techniques of Neutralization, Stakeholder Management and Political CSR. [REVIEW]Gary Fooks, Anna Gilmore, Jeff Collin, Chris Holden & Kelley Lee - 2013 - Journal of Business Ethics 112 (2):283-299.
    Since scholarly interest in corporate social responsibility (CSR) has primarily focused on the synergies between social and economic performance, our understanding of how (and the conditions under which) companies use CSR to produce policy outcomes that work against public welfare has remained comparatively underdeveloped. In particular, little is known about how corporate decision-makers privately reconcile the conflicts between public and private interests, even though this is likely to be relevant to understanding the limitations of CSR as a means of aligning (...)
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  12.  24
    Scandinavian Cooperative Advantage: The Theory and Practice of Stakeholder Engagement in Scandinavia. [REVIEW]Robert Strand & R. Edward Freeman - 2015 - Journal of Business Ethics 127 (1):1-21.
    In this article, we first provide evidence that Scandinavian contributions to stakeholder theory over the past 50 years play a much larger role in its development than is presently acknowledged. These contributions include the first publication and description of the term “stakeholder”, the first stakeholder map, and the development of three fundamental tenets of stakeholder theory: jointness of interests, cooperative strategic posture, and rejection of a narrowly economic view of the firm. We then explore the current (...)
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  13.  66
    Stakeholder Multiplicity: Toward an Understanding of the Interactions Between Stakeholders.Benjamin A. Neville & Bulent Menguc - 2006 - Journal of Business Ethics 66 (4):377-391.
    While stakeholder theory has traditionally considered organization’s interactions with stakeholders in terms of independent, dyadic relationships, recent scholarship has pointed to the fact that organizations exist within a complex network of intertwining relationships [e.g., Rowley, T. J.: 1997, The Academy of Management Review 22(4), 887–910]. However, further theoretical and empirical development of the interactions between stakeholders has been lacking. In this paper, we develop a framework for understanding and measuring the effects upon the organization of competing, complementary and cooperative (...)
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  14.  77
    Differentiating Stakeholder Theories.John Kaler - 2003 - Journal of Business Ethics 46 (1):71 - 83.
    Following on from work on stakeholder identification, this paper constructs a typology of stakeholder theories based on the extent to which serving the interests of non-shareholders relative to those of shareholders is accepted as a responsibility of companies. A typology based on the division of stakeholder theories into normative, descriptive, and instrumental is rejected on the grounds that the latter two designations refer to second order theories rather than divisions within stakeholder theory and the first is (...)
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  15.  61
    A Case Study of Stakeholder Identification and Prioritization by Managers.Milena M. Parent & David L. Deephouse - 2007 - Journal of Business Ethics 75 (1):1-23.
    The purpose of this article is to examine stakeholder identification and prioritization by managers using the power, legitimacy, and urgency framework of Mitchell et al. (Academy of Management Review 22, 853–886; 1997). We use a multi-method, comparative case study of two large-scale sporting event organizing committees, with a particular focus on interviews with managers at three hierarchical levels. We support the positive relationship between number of stakeholder attributes and perceived stakeholder salience. Managers’ hierarchical level and role have (...)
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  16.  76
    Opportunities and Problems of Standardized Ethics Initiatives – a Stakeholder Theory Perspective.Dirk Ulrich Gilbert & Andreas Rasche - 2008 - Journal of Business Ethics 82 (3):755-773.
    This article explains problems and opportunities created by standardized ethics initiatives (e.g., the UN Global Compact, the Global Reporting Initiative, and SA 8000) from the perspective of stakeholder theory. First, we outline differences and commonalities among currently existing initiatives and thus generate a common ground for our discussion. Second, based on these remarks, we critically evaluate standardized ethics initiatives by drawing on descriptive, instrumental, and normative stakeholder theory. In doing so, we explain why these standards are helpful tools (...)
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  17. Stakeholder Capitalism.R. Edward Freeman, Kirsten Martin & Bidhan Parmar - 2007 - Journal of Business Ethics 74 (4):303-314.
    In this article, we will outline the principles of stakeholder capitalism and describe how this view rejects problematic assumptions in the current narratives of capitalism. Traditional narratives of capitalism rely upon the assumptions of competition, limited resources, and a winner-take-all mentality as fundamental to business and economic activity. These approaches leave little room for ethical analysis, have a simplistic view of human beings, and focus on value-capture rather than value-creation. We argue these assumptions about capitalism are inadequate and leave (...)
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  18.  48
    The Effect of Stakeholder Preferences, Organizational Structure and Industry Type on Corporate Community Involvement.Stephen Brammer & Andrew Millington - 2003 - Journal of Business Ethics 45 (3):213 - 226.
    This paper analyses the relationships between corporate community involvement activities, the organizational structures within which they are managed, the firm's industry and evolving stakeholder attitudes and preferences in a sample of 148 U.K. based firms who have demonstrated a clear desire to be socially responsible. The research highlights significant associations between the allocation of responsibility for community involvement within the firm, its industry and the extent of its community involvement activities. Consistent with the view that managerial structures may play (...)
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  19.  63
    Stakeholder Management, Reciprocity and Stakeholder Responsibility.Yves Fassin - 2012 - Journal of Business Ethics 109 (1):83-96.
    Stakeholder theory advocates that firms bear responsibility for the implications of their actions. However, while a firm affects or can affect stakeholders, stakeholders can also affect the corporation. Previous stakeholder theorising has neglected the reciprocal nature of responsibility. The question can be asked whether—in a spirit of reciprocity, loyalty and fairness—stakeholders should treat the corporation in a fair and responsible way. This study based on different definitions of stakeholders argues that various stakeholder attributes differ for different categories (...)
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  20. The Primordial Stakeholder: Advancing the Conceptual Consideration of Stakeholder Status for the Natural Environment. [REVIEW]Cathy Driscoll & Mark Starik - 2004 - Journal of Business Ethics 49 (1):55-73.
    This article furthers the argument for a stakeholder theory that integrates into managerial decision-making the relationship between business organizations and the natural environment. The authors review the literature on stakeholder theory and the debate over whom or what should count as a stakeholder. The authors also critique and expand the stakeholder identification and salience model developed by Mitchell and Wood (1997) by reconceptualizing the stakeholder attributes of power, legitimacy, and urgency, as well as by developing (...)
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  21.  41
    Trust and Stakeholder Theory: Trustworthiness in the Organisation–Stakeholder Relationship. [REVIEW]Michelle Greenwood & I. I. I. Buren - 2010 - Journal of Business Ethics 95 (3):425-438.
    Trust is a fundamental aspect of the moral treatment of stakeholders within the organization–stakeholder relationship. Stakeholders trust the organization to return benefit or protections from harm commensurate with their contributions or stakes. However, in many situations, the firm holds greater power than the stakeholder and therefore cannot necessarily be trusted to return the aforementioned duty to the stakeholder. Stakeholders must therefore rely on the trustworthiness of the organization to fulfill obligations in accordance to Phillips’ principle of fairness (...)
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  22.  34
    Paradoxes and Dilemmas for Stakeholder Responsive Firms in the Extractive Sector: Lessons From the Case of Shell and the Ogoni. [REVIEW]David Wheeler, Heike Fabig & Richard Boele - 2002 - Journal of Business Ethics 39 (3):297 - 318.
    This paper examines some of the paradoxes and dilemmas facing firms in the extractive sector when they attempt to take on a more stakeholder-responsive orientation towards issues of environmental and social responsibility. We describe the case of Shell and the Ogoni and attempt to draw out some of the lessons of that case for more sustainable operations in the developing world. We argue that firms such as Shell, Rio Tinto and others may well exhibit increasingly stakeholder-responsive behaviours at (...)
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  23. Whither Stakeholder Theory? A Guide for the Perplexed Revisited.John Hasnas - 2013 - Journal of Business Ethics 112 (1):47-57.
    The nature of stakeholder theory and its fundamental normative prescriptions are the subject of much confusion and academic debate. This article attempts to provide an account of both the fundamental normative implications of stakeholder theory and the theory’s range of application that both stakeholder advocates and critics can agree upon. Using exclusively the language of leading stakeholder theorists, the article identifies the essential prescriptions of the theory and the type of organizations to which stakeholder theory (...)
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  24.  52
    Corporate Ethical Identity as a Determinant of Firm Performance: A Test of the Mediating Role of Stakeholder Satisfaction.Pascual Berrone, Jordi Surroca & Josep A. Tribó - 2007 - Journal of Business Ethics 76 (1):35-53.
    In this article, we empirically assess the impact of corporate ethical identity (CEI) on a firm's financial performance. Drawing on formulations of normative and instrumental stakeholder theory, we argue that firms with a strong ethical identity achieve a greater degree of stakeholder satisfaction (SS), which, in turn, positively influences a firm's financial performance. We analyze two dimensions of the CEI of firms: corporate revealed ethics and corporate applied ethics. Our results indicate that revealed ethics has informational worth and (...)
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  25. Stakeholder Theory and Social Identity: Rethinking Stakeholder Identification. [REVIEW]Andrew Crane & Trish Ruebottom - 2011 - Journal of Business Ethics 102 (S1):77-87.
    In this article, we propose an adaption to stakeholder theory whereby stakeholders are conceptualized on the basis of their social identity. We begin by offering a critical review of both traditional and more recent developments in stakeholder theory, focusing in particular on the way in which stakeholder categories are identified. By identifying critical weaknesses in the existing approach, as well as important points of strength, we outline an alternative approach that refines our understanding of stakeholders in important (...)
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  26.  50
    The Future of Stakeholder Management Theory: A Temporal Perspective. [REVIEW]Alain Verbeke & Vincent Tung - 2013 - Journal of Business Ethics 112 (3):529-543.
    We propose adding a temporal dimension to stakeholder management theory, and assess the implications thereof for firm-level competitive advantage. We argue that a firm’s competitive advantage fundamentally depends on its capacity for stakeholder management related, transformational adaptation over time. Our new temporal stakeholder management approach builds upon insights from both the resource-based view (RBV) in strategic management and institutional theory. Stakeholder agendas and their relative salience to the firm evolve over time, a phenomenon well understood in (...)
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  27.  75
    Driven to Be Good: A Stakeholder Theory Perspective on the Drivers of Corporate Social Performance. [REVIEW]Jacob Brower & Vijay Mahajan - 2013 - Journal of Business Ethics 117 (2):313-331.
    Despite growing evidence of the benefits to a firm of improving corporate social performance (CSP), many firms vary significantly in terms of their CSP activities. This research investigates how the characteristics of the stakeholder landscape influence a firm’s CSP breadth. Using stakeholder theory, we specifically propose that several factors increase the salience and impact of stakeholders’ demands on the firm and that, in response to these factors, a firm’s CSP will have greater breadth. A firm’s CSP breadth is (...)
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  28. Assessing Freeman’s Stakeholder Theory.James A. Stieb - 2009 - Journal of Business Ethics 87 (3):401 - 414.
    At least since the publication of the monumental Strategic Management: A Stakeholder Approach (1984), the “stakeholder theory” originated by R. E. Freeman has engrossed much of the business ethics literature. Subsequently, some advocates have moved a bit too quickly and without proper definition or argument. They have exceeded Freeman’s intentions which are more libertarian and free-market than is often thought. This essay focuses on the versions of stakeholder theory directly authored or coauthored by Freeman in an effort (...)
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  29.  15
    Stakeholder Salience Revisited: Refining, Redefining, and Refueling an Underdeveloped Conceptual Tool. [REVIEW]Benjamin A. Neville, Simon J. Bell & Gregory J. Whitwell - 2011 - Journal of Business Ethics 102 (3):357-378.
    This article revisits and further develops Mitchell et al.’s (Acad Manag Rev 22(4):853–886, 1997 ) theory of stakeholder identification and salience. Stakeholder salience holds considerable unrealized potential for understanding how organizations may best manage multiple stakeholder relationships. While the salience framework has been cited numerous times, attempts to develop it further have been relatively limited. We begin by reviewing the key contributions of other researchers. We then identify and seek to resolve three residual weaknesses in Mitchell et (...)
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  30.  38
    Sleeping with the Enemy? Strategic Transformations in Business–NGO Relationships Through Stakeholder Dialogue.Jon Burchell & Joanne Cook - 2013 - Journal of Business Ethics 113 (3):505-518.
    Campaigning activities of non-governmental organisations (NGOs) have increased public awareness and concern regarding the alleged unethical and environmentally damaging practices of many major multinational companies. Companies have responded by developing corporate social responsibility strategies to demonstrate their commitment to both the societies within which they function and to the protection of the natural environment. This has often involved a move towards greater transparency in company practice and a desire to engage with stakeholders, often including many of the campaign organisations that (...)
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  31.  23
    The Relevance of Stakeholder Theory and Social Capital Theory in the Context of CSR in SMEs: An Australian Perspective.Suman Sen & James Cowley - 2013 - Journal of Business Ethics 118 (2):413-427.
    The concept of business responsibility, usually termed as corporate social responsibility (CSR), originated in the early 1930s after the Wall Street crash of 1929 exposed corporate irresponsibility in large organisations. The understanding of CSR has evolved since then and its scope has now broadened from mere compliance to corporate laws to active alignment of internal business goals with externally set societal aspirations. Unfortunately, the significance of this multidimensional concept within the small and medium enterprise (SME) sector has continued to be (...)
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  32.  24
    Embedding Corporate Social Responsibility in Corporate Governance: A Stakeholder Systems Approach.Chris Mason & John Simmons - 2014 - Journal of Business Ethics 119 (1):77-86.
    Current research on corporate social responsibility (CSR) illustrates the growing sense of discord surrounding the ‘business of doing good’ (Dobers and Springett, Corp Soc Responsib Environ Manage 17(2):63–69, 2010). Central to these concerns is that CSR risks becoming an over-simplified and peripheral part of corporate strategy. Rather than transforming the dominant corporate discourse, it is argued that CSR and related concepts are limited to “emancipatory rhetoric…defined by narrow business interests and serve to curtail interests of external stakeholders.” (Banerjee, Crit Sociol (...)
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  33. Stakeholder: Essentially Contested or Just Confused? [REVIEW]Samantha Miles - 2012 - Journal of Business Ethics 108 (3):285-298.
    The concept of the ‘stakeholder’ has become central to business, yet there is no common consensus as to what the concept of a stakeholder means, with hundreds of different published definitions suggested. Whilst every concept is liable to be contested, for stakeholder research, this is problematic for both theoretical and empirical analysis. This article explores whether this lack of consensus is conceptual confusion, which would benefit from further debate to try to reach a higher degree of elucidation, (...)
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  34. Stakeholder Theory and Managerial Decision-Making: Constraints and Implications of Balancing Stakeholder Interests.Scott J. Reynolds, Frank C. Schultz & David R. Hekman - 2006 - Journal of Business Ethics 64 (3):285-301.
    Stakeholder theory is widely recognized as a management theory, yet very little research has considered its implications for individual managerial decision-making. In the two studies reported here, we used stakeholder theory to examine managerial decisions about balancing stakeholder interests. Results of Study 1 suggest that indivisible resources and unequal levels of stakeholder saliency constrain managers’ efforts to balance stakeholder interests. Resource divisibility also influenced whether managers used a within-decision or an across-decision approach to balance (...) interests. In Study 2 we examined instrumental and normative implications of these two approaches. We conclude by considering the contributions of this research. (shrink)
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  35.  53
    Stakeholder Theory, Fact/Value Dichotomy, and the Normative Core: How Wall Street Stops the Ethics Conversation. [REVIEW]Lauren S. Purnell & R. Edward Freeman - 2012 - Journal of Business Ethics 109 (1):109-116.
    A review of the stakeholder literature reveals that the concept of "normative core" can be applied in three main ways: philosophical justification of stakeholder theory, theoretical governing principles of a firm, and managerial beliefs/values influencing the underlying narrative of business. When considering the case of Wall Street, we argue that the managerial application of normative core reveals the imbedded nature of the fact/value dichotomy. Problems arise when the work of the fact/value dichotomy contributes to a closed-core institution. We (...)
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  36.  51
    Drivers of Environmental Disclosure and Stakeholder Expectation: Evidence From Taiwan. [REVIEW]Cheng-Li Huang & Fan-Hua Kung - 2010 - Journal of Business Ethics 96 (3):435 - 451.
    This article investigates stakeholder expectations associated with corporate environmental disclosure. Several articles have studied the effect that stakeholder pressure has on environmental disclosing strategies. In this article, we extend previous research to an examination of the influence of external, internal, and intermediary stakeholder groups or constituencies in turn to clarify the demands of multiple stakeholders as to firms' disclosure of sufficient and adequate environmental information. The sample comprised Taiwanese firms listed on the Taiwan Stock Exchange. Our results (...)
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  37.  26
    Corporate Social Responsibility: Exploring Stakeholder Relationships and Programme Reporting Across Leading FTSE Companies.Simon Knox, Stan Maklan & Paul French - 2005 - Journal of Business Ethics 61 (1):7-28.
    Although it is now widely recognised by business leaders that their companies need to accept a broader responsibility than short-term profits, recent research suggests that as corporate social responsibility (CSR) and social reporting become more widespread, there is little empirical evidence of the range of stakeholders addressed through their CSR programmes and how such programmes are reported. Through a CSR framework which was developed in an exploratory study, we explore the nature of stakeholder relationships reported across leading FTSE companies (...)
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  38.  35
    Does Stakeholder Management Have a Dark Side?Carmelo Cennamo, Pascual Berrone & Luis R. Gomez-Mejia - 2009 - Journal of Business Ethics 89 (4):491-507.
    This article is a first attempt to line out the conditions under which executives might have a real self-interest in pursuing a broad stakeholder management (SM) orientation to enlarge their power. We suggest that managers have wider latitude of action under an SM approach, even when this is instrumental to financial performance. The causally ambiguity of the performance effects of idiosyncratic relationships with stakeholders not only makes SM strategy difficult for competitors to imitate but also increases managerial discretion. When (...)
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  39. Stakeholder Learning Dialogues: How to Preserve Ethical Responsibility in Networks. [REVIEW]Anthony J. Daboub & Jerry M. Calton - 2002 - Journal of Business Ethics 41 (1-2):85 - 98.
    The shift in corporate strategy, from vertical integration to strategic alliances, has developed hand in hand with the evolution of organizational structure, from the vertically integrated firm to the network organization. The result has been the elimination of boundaries, more flexible organizations, and a greater interaction among individuals and organizations. On the negative side, the specialization of firms on single areas of competence has resulted in the disaggregation of the value chain and in the disaggregation of ethical and legal responsibility. (...)
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  40.  73
    The Application of Stakeholder Theory to Relationship Marketing Strategy Development in a Non-Profit Organization.Simon Knox & Colin Gruar - 2007 - Journal of Business Ethics 75 (2):115-135.
    Non-profit (NP) organizations present complex challenges in managing stakeholder relationships, particularly during times of environmental change. This places a premium on knowing which stakeholders really matter if an effective relationship marketing strategy is to be developed. This article presents the successful application of a model, which combines Mitchell’s theory of stakeholder saliency and Coviello’s framework of contemporary marketing practices in a leading NP organization in the U.K. A cooperative enquiry approach is used to explore stakeholder relationships, dominant (...)
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  41.  21
    The Effect of Internal Barriers on the Connection Between Stakeholder Integration and Proactive Environmental Strategies.Javier Delgado-Ceballos, Juan Alberto Aragón-Correa, Natalia Ortiz-de-Mandojana & Antonio Rueda-Manzanares - 2012 - Journal of Business Ethics 107 (3):281-293.
    This paper examines the influence of internal barriers on the relationship between the organizational capability of stakeholder integration and proactive environmental strategies. We adopt a moderate hierarchical regression model to test the hypotheses using data from a sample of 73 managers in the business education industry. The paper contributes to stakeholder theory by showing that stakeholder integration positively influences the development of proactive environmental strategies when managers perceive internal barriers to the development of such strategies. This article (...)
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  42.  78
    Toward a Contemporary Conceptual Framework for Stakeholder Theory.Rogene A. Buchholz & Sandra B. Rosenthal - 2005 - Journal of Business Ethics 58 (1-3):137-148.
    . Atomic individualism is embedded in most definitions of stakeholder theory, and as a result, stakeholders are not integral to the basic identity of the corporation which is considered to be independent of, and separate from, its stakeholders. Feminist theory has been suggested as a way of developing a more relational view of the corporation and its stakeholders, but it lacks a systematically developed conceptual framework for undergirding its own insights. Pragmatic philosophy is offered as a way of providing (...)
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  43. Putting a Stake in Stakeholder Theory.Eric W. Orts & Alan Strudler - 2009 - Journal of Business Ethics 88 (S4):605 - 615.
    The primary appeal of stakeholder theory in business ethics derives from its promise to help solve two large and often morally difficult problems: (1) how to manage people fairly and efficiently and (2) how to determine the extent of a firm's moral responsibilities beyond its obligations to enhance its profits and economic value. This article investigates a variety of conceptual quandaries that stakeholder theory faces in addressing these two general problems. It argues that these quandaries pose intractable obstacles (...)
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  44.  56
    Imperfections and Shortcomings of the Stakeholder Model’s Graphical Representation.Yves Fassin - 2008 - Journal of Business Ethics 80 (4):879 - 888.
    The success of the stakeholder theory in management literature as well as in current business practices is largely due to the inherent simplicity of the stakeholder model––and to the clarity of Freeman’s powerful synthesised visual conceptualisation. However, over the years, critics have attacked the vagueness and ambiguity of stakeholder theory. In this article, rather than building on the discussion from a theoretical point of view, a radically different and innovative approach is chosen: the graphical framework is used (...)
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  45.  63
    Stakeholder Influence Strategies: An Empirical Exploration.Jamie R. Hendry - 2005 - Journal of Business Ethics 61 (1):79-99.
    In the present study, I sought to more fully understand stakeholder organizations’ strategies for influencing business firms. I conducted interviews with 28 representatives of four environmental non-governmental organizations (ENGOs): Natural Resources Defense Council (NRDC), Greenpeace, Environmental Defense (ED), and Union of Concerned Scientists (UCS). Qualitative methods were used to analyze this data, and additional data in the form of reviews of websites and other documents was conducted when provided by interviewees or needed to more fully comprehend interviewee’s comments. Six (...)
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  46.  75
    Enabling Guanxi Management in China: A Hierarchical Stakeholder Model of Effective Guanxi.Chenting Su, Ronald K. Mitchell & M. Joseph Sirgy - 2007 - Journal of Business Ethics 71 (3):301-319.
    Guanxi (literally interpersonal connections) is in essence a network of resource coalition-based stakeholders sharing resources for survival, and it plays a key role in achieving business success in China. However, the salience of guanxi stakeholders varies: not all guanxi relationships are necessary, and among the necessary guanxi participants, not all are equally important. A hierarchical stakeholder model of guanxi is developed drawing upon Mitchell et al.’s (1997) stakeholder salience theory and Anderson’s (1982) constituency theory. As an application of (...)
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  47.  43
    Downsizing and Stakeholder Orientation Among the Fortune 500: Does Family Ownership Matter?Eleni Stavrou, George Kassinis & Alexis Filotheou - 2007 - Journal of Business Ethics 72 (2):149-162.
    While downsizing has been widely studied, its connection to firm ownership status and the reasons behind it are missing from extant research. We explore the relationship between downsizing and family ownership status among Fortune 500 firms. We␣propose that family firms downsize less than non-family firms, irrespective of performance, because their relationship with employees is based on normative commitments rather than financial performance alone. We suggest that their actions are related to employee- and community-friendly policies. We find that family businesses do (...)
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  48.  68
    Do Firms Practice What They Preach? The Relationship Between Mission Statements and Stakeholder Management.Barbara R. Bartkus & Myron Glassman - 2008 - Journal of Business Ethics 83 (2):207-216.
    The accuracy of corporate mission statements has not been well explored. In this study, the authors investigate the relationship between mission statement content and stakeholder management actions. Findings indicate that although social issues such as the environment and diversity are less frequently included, their mention in mission statements is significantly associated with behaviors regarding these issues. The study found no relationship between firms with mission statements that mention specific stakeholder groups (employees, customers, and community) and behaviors regarding these (...)
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  49.  27
    Managing CSR Stakeholder Engagement: A New Conceptual Framework. [REVIEW]Linda O’Riordan & Jenny Fairbrass - 2014 - Journal of Business Ethics 125 (1):1-25.
    As concepts of corporate social responsibility (CSR) continue to evolve, the predicament facing CSR managers when attempting to balance the differing interests of various stakeholders remains a persistent management challenge. A review of the extensive literature in this field reveals that the conceptualisation of corporate approaches to responsible stakeholder management remains underdeveloped. In particular, CSR practices within the specific context of the pharmaceutical industry, a sector which particularly dramatically depicts the stakeholder management dilemmas faced by business managers, has (...)
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  50.  46
    Corporate Social and Financial Performance: An Extended Stakeholder Theory, and Empirical Test with Accounting Measures. [REVIEW]Gerwin Van der Laan, Hans Van Ees & Arjen Van Witteloostuijn - 2008 - Journal of Business Ethics 79 (3):299-310.
    Although agreement on the positive sign of the relationship between corporate social and financial performance is observed in the literature, the mechanisms that constitute this relationship are not yet well-known. We address this issue by extending management’s stakeholder theory by adding insights from psychology’s prospect decision theory and sociology’s resource dependence theory. Empirically, we analyze an extensive panel dataset, including information on disaggregated measures of social performance for the S&P 500 in the 1997–2002 period. In so doing, we enrich (...)
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