4 found
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  1.  10
    Repairing Broken Trust Between Leaders and Followers: How Violation Characteristics Temper Apologies.Steven L. Grover, Marie-Aude Abid-Dupont, Caroline Manville & Markus C. Hasel - 2019 - Journal of Business Ethics 155 (3):853-870.
    This study examines the conditions under which apologies help to elicit forgiveness and restore trust following trust violations between leaders and followers. The intentionality and severity of violations are examined in a critical incident study and a laboratory study. The results support a model in which forgiveness mediates the relation of apology quality and trust. More importantly, the moderation–mediation model shows that apology quality influenced forgiveness and subsequent trust following violations that were moderate in severity–intentionality combination. The effect of apologizing (...)
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  2.  53
    The Influence of Role Conflict and Self-Interest on Lying in Organizations.Steven L. Grover & Chun Hui - 1994 - Journal of Business Ethics 13 (4):295-303.
    The self-interest paradigm predicts that unethical behavior occurs when such behavior benefits the actor. A recent model of lying behavior, however, predicts that lying behavior results from an individual''s inability to meet conflicting role demands. The need to reconcile the self-interest and role conflict theories prompted the present study, which orthogonally manipulated the benefit from lying and the conflicting role demands. A model integrating the two theories predicts the results, which showed that both elements — self benefit and role conflict (...)
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  3.  4
    Voices of the Neglected Society: Do They Need to Be Entertained or Ignored?Wan Noraini Wan Mansor, Steven L. Grover & Paula O’Kane - 2014 - Proceedings of the International Association for Business and Society 25:167-178.
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  4. Challenges to Leader Integrity.Steven L. Grover & Robert Moorman - 2009 - In Christina Garsten & Tor Hernes (eds.), Ethical Dilemmas in Management. Routledge.
     
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