4 found
  1.  29
    Repairing Broken Trust Between Leaders and Followers: How Violation Characteristics Temper Apologies.Steven L. Grover, Marie-Aude Abid-Dupont, Caroline Manville & Markus C. Hasel - 2019 - Journal of Business Ethics 155 (3):853-870.
    This study examines the conditions under which apologies help to elicit forgiveness and restore trust following trust violations between leaders and followers. The intentionality and severity of violations are examined in a critical incident study and a laboratory study. The results support a model in which forgiveness mediates the relation of apology quality and trust. More importantly, the moderation–mediation model shows that apology quality influenced forgiveness and subsequent trust following violations that were moderate in severity–intentionality combination. The effect of apologizing (...)
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  2.  85
    The influence of role conflict and self-interest on lying in organizations.Steven L. Grover & Chun Hui - 1994 - Journal of Business Ethics 13 (4):295-303.
    The self-interest paradigm predicts that unethical behavior occurs when such behavior benefits the actor. A recent model of lying behavior, however, predicts that lying behavior results from an individual''s inability to meet conflicting role demands. The need to reconcile the self-interest and role conflict theories prompted the present study, which orthogonally manipulated the benefit from lying and the conflicting role demands. A model integrating the two theories predicts the results, which showed that both elements — self benefit and role conflict (...)
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  3.  41
    How Leaders Recover from Publicized Sex Scandals.Marcus C. Hasel & Steven L. Grover - 2015 - Journal of Business Ethics 129 (1):177-194.
    The leader integrity literature has described how professional behavior influences perceptions of integrity, yet behavior in leaders’ personal lives potentially affects those perceptions. The present paper examined how personal life behavior affects leaders. We assessed high profile political sex scandals to explore the research questions of how indiscretions in personal life affect leaders and how leaders recover from public revelations of sexual indiscretions. The results revealed that whether politicians survived the scandal depended on the degree to which the indiscretion deviated (...)
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  4. Challenges to leader integrity.Steven L. Grover & Robert Moorman - 2009 - In Christina Garsten & Tor Hernes (eds.), Ethical dilemmas in management. New York: Routledge.
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