A general is just as good or just as bad as the troops under his command make him.
Macarthur, Douglas
Abstract
How and when does followers’ upward hostile behavior contribute to the emergence of abusive supervision? Although from a normative or ethical point of view, supervisors should refrain from displaying abusive supervision, in line with a social exchange perspective, we argue that abusive followership causes supervisors to experience low levels of interpersonal justice, stimulating abusive supervision in response. Based on uncertainty management theory, we further expect that the extent to which supervisors reciprocate the experienced injustice with abusive supervisory behavior is moderated by supervisors’ self-doubt. A multi-source field study as well as a vignette study following an experimental-causal-chain approach supported our hypotheses. Specifically, our results revealed that the indirect effect of abusive followership on abusive supervision through supervisors’ interpersonal justice is most pronounced when supervisors experience high levels of self-doubt. The practical and theoretical implications of our findings are discussed.
Similar content being viewed by others
Notes
For the supervisor reports of abusive followership (α = 0.90) all items were prefaced with the statement “My employee …” in order to refer to the focal employee. A sample item is “My employee gives me the silent treatment.”
When we retested our Hypotheses with the abusive followership measure obtained from the supervisors (instead of the scores obtained from the co-workers), one noteworthy difference emerged. That is, our results revealed that the direct effect of abusive followership on abusive supervision was not significant.
References
Anderson, C. A., & Bushman, B. J. (2002). Human aggression. Annual Review of Psychology, 53, 27–51.
Aquino, K., & Douglas, S. (2003). Identity threat and antisocial behavior in organizations: The moderating effects of individual differences, aggressive modeling, and hierarchical status. Organizational Behavior and Human Decision Processes, 90, 195–208.
Aryee, S., Chen, Z. X., Sun, L., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92, 191–201.
Avolio, B. J. (2007). Promoting more integrative strategies for leadership theory-building. American Psychologist, 62, 25–33.
Bardes Mawritz, M., Folger, R., & Latham, G. P. (2014). Supervisors’ exceedingly difficult goals and abusive supervision: The mediating effects of hindrance stress, anger, and anxiety. Journal of Organizational Behavior, 35, 358–372.
Beaman, L., Duflo, E., Pande, R., & Topalova, P. (2012). Female leadership raises aspirations and educational attainment for girls: A policy experiment in India. Science, 335(6068), 582–586.
Becker, T. (2005). Potential problems in the statistical control of variables in organizational research: A qualitative analysis with recommendations. Organizational Research Methods, 8, 274–289.
Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. Journal of Applied Psychology, 92, 410–424.
Bies, R. J., & Moag, J. S. (1986). Interactional justice communication criteria of fairness. In R. Lewicki, B. H. Sheppard & M. H. Bazerman (Eds.), Research on negotiation in organizations (pp. 43–55). Greenwich: JAI Press.
Bies, R. J., & Tripp, T. M. (2001). A passion for justice: The rationality and morality of revenge. In R. Cropanzano (Ed.), Justice in the workplace: From theory to practice (pp. 197–226). Mahwah: Lawrence Erlbaum.
Blau, P. (1964). Exchange and power in social life. New York: Wiley.
Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from the victim’s perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91, 998–1012.
Brown, D. J., & Lord, R. G. (1999). The utility of experimental research in the study of transformational/charismatic leadership. The Leadership Quarterly, 10, 531–539.
Burris, E. (2012). The risks and rewards of speaking up: Managerial responses to employee voice. Academy of Management Journal, 55, 851–875.
Carlsmith, K., Darley, J. M., & Robinson, P. H. (2002). Why do we punish? Deterrence and just deserts as motives for punishment. Journal of Personality and Social Psychology, 83, 284–299.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386–400.
Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., & Wesson, M. J. (2013). Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. Journal of Applied Psychology, 98, 199–236.
Conger, J. A., & Fulmer, R. M. (2003). Developing your leadership pipeline. Harvard Business Review, 81, 76–85.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874–900.
De Cremer, D. (2003). Noneconomic motives predicting cooperation in public good dilemmas: The effect of received respect on contributions. Social Justice Research, 16, 367–377.
De Cremer, D., & Sedikides, C. (2005). Self-uncertainty and responsiveness to procedural justice. Journal of Experimental Social Psychology, 41, 157–173.
De Cremer, D., & Sedikides, C. (2009). The whys and whens of personal uncertainty. Psychological Inquiry, 20, 218–220.
Decoster, S., Stouten, J., Camps, J., & Tripp, T. M. (2014). The role of employees’ OCB and leaders’ hindrance stress in the emergence of self-serving leadership. The Leadership Quarterly, 25, 647–659.
Deng, H., Wu, C. H., Leung, K., & Guan, Y. (2016). Depletion from self-regulation: A resource-based account of the effect of value incongruence. Personnel Psychology, 69, 431–465.
DeRue, D. S., & Wellman, N. (2009). Developing leaders via experience: The role of developmental challenge, learning orientation, and feedback availability. Journal of Applied Psychology, 94, 859–875.
Dubois, D., Rucker, D. D., & Galinsky, A. D. (2015). Social class, power, and selfishness: When and why upper and lower class individuals behave unethically. Journal of Personality and Social Psychology, 108, 436–449.
Edwards, J. R., & Lambert, L. S. (2007). Methods for integrating moderation and mediation: A general analytical framework using moderated path analysis. Psychological Methods, 12, 1–22.
Fast, N. J., & Chen, S. (2009). When the boss feels inadequate power, incompetence, and aggression. Psychological Science, 20, 1406–1413.
Fleeson, W., Malanos, A. B., & Achille, N. M. (2002). An intraindividual process approach to the relationship between extraversion and positive affect: Is acting extraverted as “good” as being extraverted? Journal of Personality and Social Psychology, 83, 1409–1422.
Foa, E., & Foa, U. (1980). Resource theory: Interpersonal behavior as exchange. In K. J. Gergen, M. S. Greenberg & R. H. Willis (Eds.), Social exchange: Advances in theory and research (pp. 77–94). New York: Plenum Press.
Galinsky, A. D., Magee, J. C., Inesi, M. E., & Gruenfeld, D. H. (2006). Power and perspectives not taken. Psychological Science, 17, 1068–1074.
Gilbert, J. A., & Tang, T. L. (1998). An examination of organizational trust antecedents. Public Personnel Management, 27, 321–338.
Gouldner, A. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25, 161–178.
Grant, A. M., Gino, F., & Hofmann, D. A. (2011). Reversing the extraverted leadership advantage: The role of employee proactivity. Academy of Management Journal, 54, 528–550.
Greenberg, J. (1993). The social side of fairness: Interpersonal and informational classes of organizational justice. In R. Cropanzano (Ed.), Justice in the workplace: Approaching fairness in human resource management (pp. 79–103). Hillsdale: Erlbaum.
Greenberg, L., & Barling, J. (1999). Predicting employee aggression against coworkers, subordinates and supervisors: The roles of person behaviors and perceived workplace factors. Journal of Organizational Behavior, 20, 897–913.
Han, G. H., Harms, P. D., & Bai, Y. (2017). Nightmare bosses: The impact of abusive supervision on employees’ sleep, emotions, and creativity. Journal of Business Ethics, 145, 21–31.
Harris, K. J., Harvey, P., & Kacmar, K. M. (2011). Abusive supervisory reactions to coworker relationship conflict. The Leadership Quarterly, 22, 1010–1023.
Hartman, S. J., & Harris, O. J. (1992). The role of parental influence in leadership. The Journal of Social Psychology, 132, 153–167.
Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis. New York: The Guilford Press.
Hayes, A. F. (2015). An index and test of linear moderated mediation. Multivariate Behavioral Research, 50, 1–22.
Henle, C. A., Giacalone, R. A., & Jurkiewicz, C. L. (2005). The role of ethical ideology in workplace deviance. Journal of Business Ethics, 56, 219–230.
Hogg, M. A., Sherman, D. K., Dierselhuis, J., Maitner, A. T., & Moffitt, G. (2007). Uncertainty, entitativity, and group identification. Journal of Experimental Social Psychology, 43, 135–142.
Hollander, E. P. (1992). The essential interdependence of leadership and followership. Current Directions in Psychological Science, 1, 71–75.
Judge, T. A., & Colquitt, J. A. (2004). Organizational justice and stress: The mediating role of work-family conflict. Journal of Applied Psychology, 89, 395–404.
Judge, T. A., Simon, L. S., Hurst, C., & Kelley, K. (2014). What I experienced yesterday is who I am today: Relationship of work motivations and behaviors to within-individual variation in the five-factor model of personality. Journal of Applied Psychology, 99, 199–221.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity. Oxford: John Wiley.
Karelaia, N., & Guillén, L. (2014). Me, a woman and a leader: Positive social identity and identity conflict. Organizational Behavior and Human Decision Processes, 125, 204–219.
Kausel, E. E., Culbertson, S. S., Leiva, P. I., Slaughter, J. E., & Jackson, A. T. (2015). Too arrogant for their own good? Why and when narcissists dismiss advice. Organizational Behavior and Human Decision Processes, 131, 33–50.
Lerner, M. J. (1980). The belief in a just world: A fundamental delusion. New York: Plenum.
Lian, H., Ferris, D. L., & Brown, J. (2012). Does power distance exacerbate or mitigate the effects of abusive supervision? It depends on the outcome. Journal of Applied Psychology, 97, 107–123.
Lian, H., Ferris, D. L., Morrison, R., & Brown, D. J. (2014). Blame it on the supervisor or the subordinate? Reciprocal relations between abusive supervision and organizational deviance. Journal of Applied Psychology, 99, 651–664.
Liang, L. H., Lian, H., Brown, D., Ferris, D. L., Hanig, S., & Keeping, L. (2016). Why are abusive supervisors abusive? A dual-system self-control model. Academy of Management Journal, 59, 1385–1406.
Liden, R. C., Sparrowe, R. T., & Wayne, S. J. (1997). Leader-member exchange theory: The past and potential for the future. In G. R. Ferris (Ed.), Research in personnel and human resource management (pp. 47–119). Greenwich: JAI Press.
Mackey, J. D., Frieder, R. E., Brees, J. R., & Martinko, M. J. (2017). Abusive supervision: A meta-analysis and empirical review. Journal of Management, 43, 1940–1965.
Martinko, M. J., Harvey, P., Brees, J. R., & Mackey, J. (2013). A review of abusive supervision research. Journal of Organizational Behavior, 34, 120–137.
Martinko, M. J., Harvey, P., Sikora, D., & Douglas, S. C. (2011). Perceptions of abusive supervision: The role of subordinates’ attribution styles. The Leadership Quarterly, 22, 751–764.
Mawritz, M. B., Greenbaum, R. L., Butts, M. M., & Graham, K. (in press). I just can’t control myself: A self-regulation perspective on the abuse of deviant employees. Academy of Management Journal. https://doi.org/10.5465/amj.2014.0409.
Mayer, D. M., Thau, S., Wokrman, K. M., Van Dijke, M., & De Cremer, D. (2012). Leader mistreatment, employee hostility, and deviant behaviors: Integrating self-uncertainty and thwarted needs perspectives on deviance. Organizational Behavior and Human Decision Processes, 117, 24–40.
Montada, L., & Maes, J. (2016). Justice and self-interest. In C. Sabbagh & M. Schmitt (Eds.), Handbook of social justice theory and research (pp. 109–125). New York: Springer.
Okimoto, T. G., & Wenzel, M. (2008). The symbolic meaning of transgressions: Towards a unifying framework of justice restoration. In K. A. Hegtvedt & J. Clay-Warner (Eds.), Advances in Group Processes: Justice (Vol (25, pp. 291–326). Oxford: Elsevier Ltd.
Oleson, K. C., Poehlmann, K. M., Yost, J. H., Lynch, M. E., & Arkin, R. M. (2000). Subjective overachievement: Individual differences in self-doubt and concern with performance. Journal of Personality, 68, 491–524.
Oppenheimer, D. M., Meyvis, T., & Davidenko, N. (2009). Instructional manipulation checks: Detecting satisficing to increase statistical power. Journal of Experimental Social Psychology, 45, 867–872.
Park, H., Hoobler, J. M., Wu, J., Liden, R. C., Hu, J., & Wilson, M. S. (in press). Abusive Supervision and Employee Deviance: A Multifoci Justice Perspective. Journal of Business Ethics.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.
R Core Team (2016). R: A language and environment for statistical computing. R Foundation for Statistical Computing, Vienna.
Rafferty, A. E., Restubog, S. L. D., & Jimmieson, N. L. (2010). Losing sleep: Examining the cascading effects of supervisors’ experience of injustice on subordinates’ psychological health. Work & Stress, 24, 36–55.
Rosseel, Y. (2012). Lavaan: An R package for structural equation modeling. Journal of Statistical Software, 48, 1–36. http://www.jstatsoft.org/v48/i02/.
Rus, D., van Knippenberg, D., & Wisse, B. (2010). Leader self-definition and leader self-serving behavior. The Leadership Quarterly, 21, 509–529.
Sawaoka, T., Hughes, B. L., & Ambady, N. (2015). Power heightens sensitivity to unfairness against the self. Personality and Social Psychology Bulletin, 41, 1023–1035.
Schat, A. C., & Kelloway, E. K. (2003). Reducing the adverse consequences of workplace aggression and violence: The buffering effects of organizational support. Journal of Occupational Health Psychology, 8, 110–122.
Schat, A. C. H., Frone, M. R., & Kelloway, E. K. (2006). Prevalence of workplace aggression in the U.S. workforce: Findings from a national study. In E. K. Kelloway, J. Barling & J. J. Hurrell (Eds.), Handbook of workplace violence (pp. 47–89). Thousand Oaks: Sage.
Shao, R., Rupp, D. E., Skarlicki, D. P., & Jones, K. S. (2013). Employee justice across cultures: A meta-analytic review. Journal of Management, 39, 263–301.
Simon, L. S., Hurst, C., Kelley, K., & Judge, T. A. (2015). Understanding cycles of abuse: A multimotive approach. Journal of Applied Psychology, 100, 1798–1810.
Spencer, S. J., Zanna, M. P., & Fong, G. T. (2005). Establishing a causal chain: Why experiments are often more effective than mediational analyses in examining psychological processes. Journal of Personality and Social Psychology, 89, 845–851.
Stouten, J., De Cremer, D., & Van Dijk, E. (2005). I’m doing the best I can (for myself): Leadership and variance of harvesting in resource dilemmas. Group Dynamics: Theory, Research, and Practice, 9, 205–211.
Stouten, J., van Dijke, M., & De Cremer, D. (2012). Ethical leadership. An overview and future perspectives. Journal of Personnel Psychology, 11, 1–6.
Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178–190.
Tepper, B. J. (2007). Abusive supervision in work organizations: Review, synthesis, and directions for future research. Journal of Management, 33, 261–289.
Tepper, B. J., Duffy, M. K., & Breaux-Soignet, D. M. (2011). Abusive supervision as political activity: Distinguishing impulsive and strategic expressions of downward hostility. In G. Ferris & D. Treadway (Eds.), Politics in Organizations: Theory and Research Considerations (pp. 191–212). Abingdon: Taylor-Francis/Routledge Press.
Tepper, B. J., Duffy, M. K., Henle, C. A., & Lambert, L. S. (2006). Procedural injustice, victim precipitation, and abusive supervision. Personnel Psychology, 59, 101–123.
Tepper, B. J., & Henle, C. A. (2011). A case for recognizing distinctions among constructs that capture interpersonal mistreatment in work organizations. Journal of Organizational Behavior, 32, 487–498.
Tepper, B. J., Moss, S. E., & Duffy, M. K. (2011). Predictors of abusive supervision: Supervisor perceptions of deep-level dissimilarity, relationship conflict, and subordinate performance. Academy of Management Journal, 54, 279–294.
Tepper, B. J., Simon, L., & Park, H. M. (2017). Abusive supervision. Annual Review of Organizational Psychology and Organizational Behavior, 4, 123–152.
Thau, S., Aquino, K., & Wittek, R. (2007). An extension of uncertainty management theory to the self: The relationship between justice, social comparison orientation, and antisocial work behaviors. Journal of Applied Psychology, 92, 250–258.
Thompson, E. R. (2007). Development and validation of an internationally reliable short-form of the positive and negative affect schedule (PANAS). Journal of Cross-cultural Psychology, 38, 227–242.
Tost, L. P., Gino, F., & Larrick, R. P. (2013). When power makes others speechless: The negative impact of leader power on team performance. Academy of Management Journal, 56, 1465–1486.
Trevino, L. K., Hartman, L. P., & Brown, M. (2000). Moral person and moral manager: How executives develop a reputation for ethical leadership. California Management Review, 42, 128–142.
Uhl-Bien, M., Riggio, R. E., Lowe, K. B., & Carsten, M. K. (2014). Followership theory: A review and research agenda. The Leadership Quarterly, 25, 83–104.
Ünal, A. F., Warren, D. E., & Chen, C. C. (2012). The normative foundations of unethical supervision in organizations. Journal of Business Ethics, 107, 5–19.
Van den Bos, K. (2001). Uncertainty management: The influence of uncertainty salience on reactions to perceived procedural fairness. Journal of Personality and Social Psychology, 80, 931–941.
Van den Bos, K. (2009). Making sense of life: The existential self trying to deal with personal uncertainty. Psychological Inquiry, 20, 197–217.
Van den Bos, K., & Lind, E. A. (2002). Uncertainty management by means of fairness judgments. In M. P. Zanna (Ed.), Advances in Experimental Social Psychology (pp. 324–336). New York: Academic Press.
Van den Bos, K., Wilke, H. A. M., & Lind, E. A. (1998). When do we need procedural fairness? The role of trust in authority. Journal of Personality and Social Psychology, 75, 1449–1458.
Vroom, V. H., & Yetton, P. W. (1973). Leadership and decision-making. Pittsburgh: University Press.
Walter, F., Lam, C. K., Van Der Vegt, G. S., Huang, X., & Miao, Q. (2015). Abusive supervision and subordinate performance: Instrumentality considerations in the emergence and consequences of abusive supervision. Journal of Applied Psychology, 100, 1056–1072.
Wenzel, M., & Okimoto, T. G. (2016). Retributive justice. In C. Sabbagh & M. Schmitt (Eds.), Handbook of social justice theory and research (pp. 237–256). New York: Springer.
Zacharatos, A., Barling, J., & Kelloway, E. K. (2000). Development and effects of transformational leadership in adolescents. The Leadership Quarterly, 11, 211–226.
Acknowledgements
We would like to thank the editor and two anonymous reviewers for their insightful comments and their support during the review process.
Funding
Research funded by a Ph.D. Grant (Award Number: 111538) of Agency for Innovation by Science and Technology (IWT). The first author gratefully acknowledges Agency for Innovation by Science and Technology (IWT) for providing this grant.
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
The authors declare that they have no competing interests.
Ethical Approval
All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.
Informed Consent
Informed consent was obtained from all individual participants included in the study.
Rights and permissions
About this article
Cite this article
Camps, J., Stouten, J., Euwema, M. et al. Abusive Supervision as a Response to Follower Hostility: A Moderated Mediation Model. J Bus Ethics 164, 495–514 (2020). https://doi.org/10.1007/s10551-018-4058-0
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-018-4058-0