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Making a Useful ‘Model’ for Managers: A Projective Constructivist Account

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Abstract

Models and modelling are central not only to management but to all human affairs. Models provide grounds for decision making and action-taking. This paper investigates the concept of ‘model’, showing that the conventional notion of a model as understood in management science, a notion founded on positivism and realism, is insufficient for the complex practical needs of management models. To remedy this situation, an alternative notion founded on Projective Constructivist Epistemology (PCE) is proposed. Some of the implications of the new notion for modelling practice and model validation are also discussed. The new notion results from theoretical investigations and empirical experience gleaned over the last five years in public-sector, military and business contexts. The paper concludes with a brief discussion of areas that might merit investigation in the future.

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References

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  6. It is important to recognise the difference between theoretical or prepositional knowledge and practical or so-called tacit knowledge (Polanyi, M The Tacit Dimension Routledge & Kegan Paul, London 1967); in this context model should be associated mainly with theoretical knowledge. The importance of practical knowledge is manifested when a complex model is to be implemented in practice — there is a gap between the model and the practice, things happen that the model does not articulate or anticipate. The issue of model implementation and practical knowledge is not addressed in the present text, but requires separate treatment.

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  9. Heinz von Foerster — one of the main proponents of constructivists — wrote: ‘The only thing we know for sure is that there is a stimulus or perturbation. This is the only thing that the nerve cell communicates. The cause for the perturbation is unclear, however. It is not specifically coded. For example, you could excite the fibers of the optic nerve with a drop of vinegar, and would most likely perceive a colored spot of light. Or you could use an electrode to stimulate a taste bud with a few volts, and you may have a sensation of the taste of vinegar. With these observations in mind, and they can be found in any textbook on the essentials of psychology, it is absolutely grotesque and downright stupid to talk about representation of the outer world in the inner world.’ (in: Understanding Systems. Conversations on Epistemology and Ethics Heinz von Foester and Bernhard Poerksen, Carl-Auer-Systeme Verlag Heidelberg 2002 p 18)

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  16. The two remaining epistemological questions, the how and the why, focus on the method of model construction and on the validity status, respectively. These are central modelling issues, although for reasons of space they are addressed at the end of this essay, particularly the validity status.

  17. The main source for this presentation is Le Moigne op cit 1994a, 1995a, 1995b

  18. This strong statement is argued extensively by Le Moigne (op cit 1994a, 1005a, 1995b). Among others, the argument refers to the seminal article of N Wiener, A Rosenblueth and J Bigelow (1943) Behaviour, Purpose and Teleology that acted as a kind of catalyst for the epistemological mediations, reintroducing the old thesis of teleology. The everyday experience shows that the same cause does not always lead to the same effect, as was proclaimed by R Boudon (A quoi sert la notion de structure? Gallimard, Paris, 1968). The latter showed that there are four possible correspondences and not one, between the occurrences of two sets of events: A and B. Occurrences of B may in effect be rationally identifiable and interpretable according to whether the occurrence of A is or is not necessary to it, and whether it is or is not sufficient to it. In one correspondence A is a causal one, hence a necessary and sufficient condition to B. While in the three others it is not the case — ‘an acorn does not always cause an oak’, as it is necessary but not sufficient. Thus Le Moigne (op cit 1977–1994:38) asks whether they are: ‘…devoid of reason and not worthy of rational knowledge?’

  19. To be clear, the Phenomenological Hypothesis does not deny the existence of an independent physical reality as such — in a way it pre-supposes it — rather the hypothesis articulates the status of knowledge of this reality, however, it does not accept the notion of naïve realism which assumes human to acquire conform knowledge of an independent reality.

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  21. ’Atomist’ and’ holist’ are the terms used by Le Moigne.

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  26. Le Moigne op cit 1990

  27. Simon op cit 1990 p 13

  28. The case was a management consulting engagement performed by the author and his colleagues.

  29. It is true, of course, that some if not all of the elements of the model may exist already eg employees, roles. However, their configuration in the model does not exist and indeed may never be implemented.

  30. For a definition and distinction of the two types of strategies, see: Hax A C, Wilde II, D L ‘The Delta Model’ Sloan Management Review No 2 Vol 40 Winter 1999

  31. These articulate the organisations objectives and their inter-relation. See for example the Balanced Score Card approach, including its ‘Strategic Mapping’ (Kaplan, R S & Norton, D P 1996 The Balanced Scorecard Harvard Business School Press, Boston, Mass)

  32. For more elaborate discussion of this categorisation, see: Jackson M C Systems Methodologies for Management Science, Plenum Press, NY

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  35. p 4 Le Moigne J L ‘Formalism of systemic modelling’ in: Some Physicochemical and Mathematical Tools for Understanding of Living Systems Greppin H, Bonzon M, Degli Agosti R (eds) University of Geneva 1993

  36. Le Moigne op cit 1993 p 4

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  38. Le Moigne op cit 1993 p 5

  39. This resembles Charles Pierces notion of truth, as he put it: ‘In order to ascertain the meaning of an intellectual conception, one should consider what practical consequences might conceivably result by necessity from the truth of that conception; and the sum of these consequences will constitute the entire meaning of the conception.’ (Pierce C Collected Papers of Charles Pierce Vols 1–6, Hartshorne C and Weiss P (eds) 1931–1958: Vol 5, Para 9) The teleological property was, however, not articulated clearly.

  40. Le Moigne op cit 1995a, p 40

  41. The ‘Unified Modeling Language’, for software modeling, has become a de facto standard, see: Booch G, Rumbaugh J, Jacobson, I The Unified Modeling Language User Guide Addison-Wesley, Massachusetts 1999. Meanwhile, the so-called ‘Rational Unified Process’ has become the de facto standard as a process for the use of the Unified Modeling Language. The Rational Unified Process articulates an experimental, incremental and iterative approach to model building see: Jacobson I, Booch G, Rumbaugh J The Unified Software Development Process Reading, MA: Addison-Wesley 1998

  42. A similar approach to model building has long been advocated by so-called Soft Systems Methodology, founded on phenomenology; see Checkland P B, S choies J Soft Systems Methodology in Action Wiley, Chichester 1990

  43. Piaget op cit 1937

  44. In this regard we have made a minor contribution: Eriksson D M ‘A framework for the constitution of modelling processes: A proposition’ European Journal of Operational Research 145, 2003 pp 202–215

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Eriksson, D.M. Making a Useful ‘Model’ for Managers: A Projective Constructivist Account. Philos. of Manag. 4, 19–34 (2004). https://doi.org/10.5840/pom20044219

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