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Building information systems as universalized locals

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Knowledge, Technology & Policy

Abstract

We report on our experiences in a participatory design project to develop ICTs in a hospital ward working with deliberate self-harm patients. This project involves the creation and constant re-creation of socio-technical ensembles that satisfy the various, changing and often contradictory and conflicting needs in this context. Such systems are shaped in locally meaningful ways but nevertheless reach beyond their immediate context to gain wider importance and to be integrated with the larger environment.

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currently working on a participatory design project developing IT systems for psychiatrists working in a toxicology ward of a large general hospital.

His research focuses on the local co-production of technologies which he currently explores in a production management context.

His research interests lie in the field of human factors and interactive systems design, particularly approaches to IT systems design and development, the relationships between work and technology, and inter-disciplinary approaches to the design of dependable computing systems.

carrying out a number of ethnomethodologically informed studies in a variety of applications.

He holds a Ph.D. in ethnomethodology from the University of Manchester and is currently involved in research on computer-aided prompting systems for radiological work. He has interests in ethnomethodology, CSCW, SSK and the philosophy of social sciences.

where he convenes an interdisciplinary research programme on ‘the social shaping of technology’.

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Hartswood, M., Voß, A., Procter, R. et al. Building information systems as universalized locals. Know Techn Pol 14, 90–108 (2001). https://doi.org/10.1007/s12130-001-1018-1

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