Abstract
Viewing workplace deviance within a victim precipitation framework, we explore how abusive supervisors target subordinates low in core self-evaluations (CSE) to explain when such employees respond by engaging in workplace deviance. We theorize that employees who are lower in CSE receive more abusive supervision, which generates subsequent harmful reactions toward supervisors, peers, and the organization. This occurs primarily when employees lack sufficient cognitive resources in dealing with supervisor abuse. We test, replicate, and extend our theoretical model in three empirical studies. Results demonstrate that lower employee CSE drew more abusive supervision and led low-CSE employees to exhibit workplace deviance. This abusive supervision mediation effect was stronger for employees with comparatively lower cognitive ability levels. The findings are discussed with regard to theoretical and ethical issues in confronting employee abuse.
Similar content being viewed by others
References
Aiken, S. L., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage.
Anderson, C. A., & Bushman, B. J. (2002). Human aggression. Annual Review of Psychology, 53, 27–51.
Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452–471.
Aquino, K. (2000). Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. Journal of Management, 26, 171–193.
Aquino, K., & Lamertz, K. (2004). A relational model of workplace victimization: Social roles and patterns of victimization in dyadic relationships. Journal of Applied Psychology, 89, 1023–1034.
Aquino, K., & Thau, S. (2009). Workplace victimization: Aggression from the target’s perspective. Annual Review of Psychology, 60, 717–741.
Aryee, S., Sun, L.-Y., Chen, Z. X. G., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92, 191–201.
Ashforth, B. (1997). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14, 126–140.
Ashforth, B. E., & Humphrey, R. H. (1997). The ubiquity and potency of labelling in organizations. Organization Science, 8, 43–58.
Bennett, R., & Robinson, S. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85, 349–360.
Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. Journal of Applied Psychology, 92, 410–424.
Bono, J. E., & Judge, T. A. (2003). Core self-evaluations: A review of the trait and its role in job satisfaction and job performance. European Journal of Personality, 17, S5–S18.
Botvinick, M. M., Braver, T. S., Barch, D. M., Carter, C. S., & Cohen, J. D. (2001). Conflict monitoring and cognitive control. Psychological Review, 108, 624–652.
Brown, K. W., & Ryan, R. M. (2003). The benefits of being present: Mindfulness and its role in psychological well-being. Journal of Personality and Social Psychology, 84, 822–848.
Carpenter, N. C., Rangel, B., Jeon, G., & Cottrell, J. (2017). Are supervisors and coworkers likely to witness employee counterproductive work behavior? An investigation of observability and self-observer convergence. Personnel Psychology, 70, 843–889.
Carroll, J. B. (1993). Human cognitive abilities. Cambridge: Cambridge University Press.
Chang, C.-H., Ferris, D. L., Johnson, R. E., Rosen, C. C., & Tan, J. A. (2012). Core self-evaluations: A review and evaluation of the literature. Journal of Management, 38, 81–128.
Chen, G. (2012). Evaluating the core: Critical assessment of core self-evaluations theory. Journal of Organizational Behavior, 33, 153–160.
Connelly, B. S., & Hülsheger, U. R. (2012). A narrower scope or a clearer lens for personality? Examining sources of observers’ advantages over self-reports for predicting performance. Journal of Personality, 80, 603–631.
Costa, P. T., Jr., & McCrae, R. R. (1992). NEO-PI-R professional manual. Odessa, FL: Psychological Assessment Resources.
Coyne, I., Seigne, E., & Randall, P. (2000). Predicting workplace victim status from personality. European Journal of Work and Organizational Psychology, 9, 335–349.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874–900.
Dilchert, S., Ones, D. S., Davis, R. D., & Rostow, C. D. (2007). Cognitive ability predicts objectively measured counterproductive work behaviors. Journal of Applied Psychology, 92, 616–627.
Dollard, J., Doob, L. W., Miller, N. E., Mowrer, O. H., & Sears, R. R. (1939). Frustration and aggression. New Haven, CT: Yale University Press.
Donnellan, M. B., Oswald, F. L., Baird, B. M., & Lucas, R. E. (2006). The mini-IPIP scales: Tiny-yet-effective measures of the big five factors of personality. Psychological Assessment, 18, 192–203.
Edwards, J. R., & Lambert, L. S. (2007). Methods for integrating moderation and mediation: A general analytical framework using moderated path analysis. Psychological Methods, 12, 1–22.
Egan, S. K., & Perry, D. G. (1998). Does low self-regard invite victimization? Developmental Psychology, 34, 299–309.
Ferris, D. L., Brown, D. J., Lian, H., & Keeping, L. M. (2009). When does self-esteem relate to deviant behavior? The role of contingencies of self-worth. Journal of Applied Psychology, 94, 1345–1353.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39–50.
Fox, S., & Spector, P. E. (2010). Instrumental counterproductive work behavior and the theory of planned behavior: A “cold cognitive” approach to complement “hot affective” theories of CWB. In C. A. Schriesheim & L. L. Neider (Eds.), The “dark” side of management (pp. 93–114). Charlotte, NC: Information Age.
Funder, D. C., Kolar, D. C., & Blackman, M. C. (1995). Agreement among judges of personality: Interpersonal relations, similarity, and acquaintanceship. Journal of Personality and Social Psychology, 69, 656–672.
Glomb, T. M., & Liao, H. (2003). Interpersonal aggression in work groups: Social influence, reciprocal, and individual effects. Academy of Management Journal, 46, 486–496.
Goldberg, L. R., Johnson, J. A., Eber, H. W., Hogan, R., Ashton, M. C., Cloninger, C. R., et al. (2006). The international personality item pool and the future of public-domain personality measures. Journal of Research in Personality, 40, 84–96.
Grant, A. M. (2013). Rocking the boat but keeping it steady: The role of emotion regulation in employee voice. Academy of Management Journal, 56, 1703–1723.
Henle, C. A., & Gross, M. A. (2014). What have I done to deserve this? Effects of employee personality and emotion on abusive supervision. Journal of Business Ethics, 122, 461–474.
Hershcovis, M. S., & Barling, J. (2007). Towards a relational model of workplace aggression. In J. Langan-Fox, C. L. Cooper, & R. J. Klimoski (Eds.), Research companion to the dysfunctional workplace: Management challenges and symptoms (pp. 268–284). Cheltenham: Edward Elgar.
Hershcovis, M. S., & Barling, J. (2010). Towards a multi-foci approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators. Journal of Organizational Behavior, 31, 24–44.
Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, CA: Sage.
Hulin, C. L. (1987). A psychometric theory of evaluations of item and scale translations: Fidelity across languages. Journal of Cross-Cultural Psychology, 18, 115–142.
Ilie, A., Penney, L., Ispas, D., & Iliescu, D. (2012). The role of trait anger in the stressor-CWB relationship: Convergent findings from multiple samples and methodologies. Applied Psychology: An International Review, 61, 415–436.
Iliescu, D., & Livinţi, R. (2008). Romanian manual for GAMA—General ability measure for adults. Cluj-Napoca: Odiseea.
International Test Commission. (2017). The ITC guidelines for translating and adapting tests (2nd ed.). Retrieved from http://www.intestcom.org/. Accessed 7 Feb 2018.
Ispas, D., Iliescu, D., Ilie, A., & Johnson, R. E. (2010). Examining the criterion related validity of the general mental ability measure for adults: A two sample investigation. International Journal of Selection and Assessment, 18, 224–227.
Ispas, D., Iliescu, D., Ilie, A., & Johnson, R. E. (2014). Exploring the cross-cultural generalizability of the five factor model of personality: The Romanian NEO PI-R. Journal of Cross-Cultural Psychology, 45, 1074–1088.
Janoff-Bulman, R. (1992). Shattered assumptions—Towards a new psychology of trauma. New York: Free Press.
Joo, B.-K., Jeung, C.-W., & Yoon, H. J. (2010). Investigating the influences of core self-evaluations, job autonomy, and intrinsic motivation on in-role job performance. Human Resource Development Quarterly, 21, 353–371.
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits-self-esteem, generalized self-efficacy, locus of control, and emotional stability-with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86, 80–92.
Judge, T. A., Erez, A., Bono, J. E., & Thoresen, C. J. (2003). The core self-evaluations scale: Development of a measure. Personnel Psychology, 56, 303–331.
Judge, T. A., Ilies, R., & Dimotakis, N. (2010). Are health and happiness the product of wisdom? The relationship of general mental ability to educational and occupational attainment, health, and well-being. Journal of Applied Psychology, 95, 454–468.
Judge, T. A., & Kammeyer-Mueller, J. D. (2011). Implications of core self-evaluations for a changing organizational context. Human Resource Management Review, 21, 331–341.
Kamer, B., & Annen, H. (2010). The role of core self-evaluations in predicting performance appraisal reactions. Swiss Journal of Psychology, 69, 95–104.
Kane, M. J., Conway, A. R. A., Hambrick, D. Z., & Engle, R. W. (2007). Variation in working memory capacity as variation in executive attention and control. In A. R. A. Conway, C. Jarrold, M. J. Kane, A. Miyake, & J. N. Towse (Eds.), Variation in working memory (pp. 21–48). New York: Oxford University Press.
Kiewitz, C., Restubog, S. L. D., Zagenczyk, T. J., Scott, K. D., Garcia, P. R. J. M., & Tang, R. L. (2012). Sins of the parents: Self-control as a buffer between supervisors’ previous experience of family undermining and subordinates’ perceptions of abusive supervision. The Leadership Quarterly, 23, 869–882.
Kluemper, D. H., DeGroot, T., & Choi, S. (2013). Emotion management ability: Predicting task performance, citizenship, and deviance. Journal of Management, 39, 878–905.
Kluemper, D. H., McLarty, B., & Bing, M. N. (2015). Acquaintance ratings of the big five personality traits: Incremental validity beyond and interactive effects with self-reports in the prediction of workplace deviance. Journal of Applied Psychology, 100, 237–248.
Landis, R. S., Beal, D. J., & Tesluk, P. E. (2000). A comparison of approaches to forming composite measures in structural equation models. Organizational Research Methods, 3, 186–207.
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83, 853–868.
Lewin, K. (1951). Field theory in social science: Selected theoretical papers (edited by Dorwin Cartwright.). Oxford: Harpers.
Lian, H., Ferris, D. L., & Brown, D. J. (2012a). Does power distance exacerbate or mitigate the effects of abusive supervision? It depends on the outcome. Journal of Applied Psychology, 97, 107–123.
Lian, H., Ferris, D. L., & Brown, D. J. (2012b). Does taking the good with the bad make things worse? How abusive supervision and leader-member exchange interact to impact need satisfaction and organizational deviance. Organizational Behavior and Human Decision Processes, 117, 41–52.
Lim, S., Cortina, L. M., & Magley, V. J. (2008). Personal and workgroup incivility: Impact on work and health outcomes. Journal of Applied Psychology, 93, 95–107.
Lykken, D. T. (1968). Statistical significance in psychological research. Psychological Bulletin, 70, 151–159.
Mackey, J. D., Brees, J. R., McAllister, C. P., Zorn, M., Martinko, M. J., & Harvey, P. (2016). Victim and culprit? The effects of entitlement and felt accountability on perceptions of abusive supervision and perpetration of workplace bullying. Journal of Business Ethics. https://doi.org/10.1007/s10551-016-3348-7.
Mackey, J. D., Frieder, R. E., Brees, J. R., & Martinko, M. J. (2017). Abusive supervision: A meta-analysis and empirical review. Journal of Management, 43, 1940–1965.
MacKinnon, D. P., Fairchild, A. J., & Fritz, M. S. (2007). Mediation analysis. Annual Review of Psychology, 58, 593–614.
Marcus-Newhall, A., Pedersen, W. C., Carlson, M., & Miller, N. (2000). Displaced aggression is alive and well: A meta-analytic review. Journal of Personality and Social Psychology, 78(4), 670–689.
Martinko, M. J., Harvey, P., Brees, J. R., & Mackey, J. (2013). A review of abusive supervision research. Journal of Organizational Behavior, 34, S120–S137.
McRae, K. (2016). Cognitive emotion regulation: A review of theory and scientific findings. Current Opinion in Behavioral Sciences, 10, 119–124.
Milam, A. C., Spitzmueller, C., & Penney, L. M. (2009). Investigating individual differences among targets of workplace incivility. Journal of Occupational Health Psychology, 14, 58–69.
Mitchell, M. S., & Ambrose, M. L. (2007). Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. Journal of Applied Psychology, 92, 1159–1168.
Mitchell, M. S., & Ambrose, M. L. (2012). Employees’ behavioral reactions to supervisor aggression: An examination of individual and situational factors. Journal of Applied Psychology, 97, 1148–1170.
Miyake, A., & Friedman, N. P. (2012). The nature and organization of individual differences in executive functions: Four general conclusions. Current Directions in Psychological Science, 21, 8–14.
Morgan, A. B., & Lilienfeld, S. O. (2000). A meta-analytic review of the relation between antisocial behavior and neuropsychological measures of executive function. Clinical Psychology Review, 20, 113–136.
Morrison, E. W., & Phelps, C. C. (1999). Taking charge at work: Extrarole efforts to initiate workplace change. Academy of Management Journal, 42, 403–419.
Mossholder, K. W., Richardson, H. A., & Settoon, R. P. (2011). Human resource systems and helping in organizations: A relational perspective. Academy of Management Review, 36, 33–52.
Naglieri, J. A., & Bardos, A. N. (1997). General ability measure for adults. Minneapolis, MN: National Computer Systems.
Neves, P. (2014). Taking it out on survivors: Submissive employees, downsizing, and abusive supervision. Journal of Occupational and Organizational Psychology, 87, 507–534.
Olweus, D. (1978). Aggression in the schools: Bullies and whipping boys. Washington, DC: Hemisphere.
Olweus, D. (1993). Bullying at school: What we know and what we can do. Oxford: Blackwell.
Pearson, C. M., & Porath, C. L. (2005). On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again. Academy of Management Executive, 19, 7–18.
Penney, L. M., & Spector, P. E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777–796.
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method bias in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 65, 539–569.
Porath, C. L., & Pearson, C. M. (2010). The cost of bad behavior. Organizational Dynamics, 39, 64–71.
Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38, 555–572.
Rode, J. C., Judge, T. A., & Sun, J. M. (2012). Incremental validity of core self-evaluations in the presence of other self-concept traits: An investigation of applied psychology criteria in the United States and China. Journal of Leadership and Organizational Studies, 19, 326–340.
Schinkel, S., van Dierendonck, D., & Anderson, N. (2004). The impact of selection encounters on applicants: An experimental study into feedback effects after a negative selection decision. International Journal of Selection and Assessment, 12, 197–205.
Schmidt, F. L., & Hunter, J. (2004). General mental ability in the world of work: Occupational attainment and job performance. Journal of Applied Psychology, 86, 162–173.
Scott, B. A., & Judge, T. A. (2009). The popularity contest at work: Who wins, why, and what do they receive? Journal of Applied Psychology, 94, 20–33.
Sears, G., & Holmvall, C. (2010). The joint influence of supervisor and subordinate emotional intelligence on leader-member exchange. Journal of Business and Psychology, 25, 593–605.
Shapiro, D. L., Boss, A. D., Salas, S., Tangirala, S., & Von Glinow, M. A. (2011). When are transgressing leaders punitively judged? An empirical test. Journal of Applied Psychology, 96, 412–422.
Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422–445.
Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434–443.
Spector, P. E., Fox, S., Penney, L. M., Bruursema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68, 446–460.
Taylor, S. G., Bedeian, A. G., & Kluemper, D. H. (2012). Linking workplace incivility to citizenship performance: The combined effects of affective commitment and conscientiousness. Journal of Organizational Behavior, 33, 878–893.
Taylor, S. G., & Kluemper, D. H. (2012). Linking perceptions of role stress and incivility to workplace aggression: The moderating role of personality. Journal of Occupational Health Psychology, 17, 316–329.
Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178–190.
Tepper, B. J. (2007). Abusive supervision in work organizations: Review, synthesis, and research agenda. Journal of Management, 33, 261–289.
Tepper, B. J., Carr, J. C., Breaux, D. M., Geider, S., Hu, C., & Hua, W. (2009). Abusive supervision, intentions to quit, and employees’ workplace deviance: A power/dependence analysis. Organizational Behavior and Human Decision Processes, 109, 156–167.
Tepper, B. J., Moss, S. E., & Duffy, M. K. (2011). Predictors of abusive supervision: Supervisor perceptions of deep-level dissimilarity, relationship conflict, and subordinate performance. Academy of Management Journal, 54, 279–294.
Thau, S., Bennett, R. J., Mitchell, M. S., & Marrs, M. B. (2009). How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective. Organizational Behavior and Human Decision Processes, 108, 79–92.
Thau, S., & Mitchell, M. S. (2010). Self-gain or self-regulation impairment? Tests of competing explanations of the supervisor abuse and employee deviance relationship through perceptions of distributive justice. Journal of Applied Psychology, 95, 1009–1031.
Tourangeau, R., & Yan, T. (2007). Sensitive questions in surveys. Psychological Bulletin, 133, 859–883.
Turner, S. F., Cardinal, L. B., & Burton, R. M. (2015). Research design for mixed methods: A triangulation-based framework and roadmap. Organizational Research Methods, 20, 243–267.
Wang, G., Harms, P. D., & Mackey, J. D. (2015). Does it take two to tangle? Subordinates’ perceptions of and reactions to abusive supervision. Journal of Business Ethics, 131(2), 487–503.
Wei, F., & Si, S. (2013). Tit for tat? Abusive supervision and counterproductive work behaviors: The moderating effects of locus of control and perceived mobility. Asia Pacific Journal of Management, 30, 281–296.
Wilkowski, B. M., & Robinson, M. D. (2010). The anatomy of anger: An integrative cognitive model of trait anger and reactive aggression. Journal of Personality, 78, 9–38.
Wilkowski, B. M., Robinson, M. D., & Troop-Gordon, W. (2010). How does cognitive control reduce anger and aggression? The role of conflict monitoring and forgiveness processes. Journal of Personality and Social Psychology, 98, 830–840.
Wonderlic Inc. (2002). Wonderlic personnel test and scholastic level exam user’s manual. Libertyville, IL: Wonderlic Inc.
Wu, T. Y., & Hu, C. (2009). Abusive supervision and employee emotional exhaustion: Dispositional antecedents and boundaries. Group and Organization Management, 34, 143–169.
Zhang, Y., & Liao, Z. (2015). Consequences of abusive supervision: A meta-analytic review. Asia Pacific Journal of Management, 32, 959–987. https://doi.org/10.1007/s10490-015-9425-0
Acknowledgements
We lament the passing of Mark Bing, our friend and colleague. We wish to acknowledge Shannon G. Taylor for his assistance with this manuscript, Maureen L. Ambrose and James P. Burton for comments made on earlier versions of this manuscript, and Wonderlic Inc. for providing gratis copies of their measure of cognitive ability.
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
All authors declare that they have no conflict of interest.
Ethical Approval
All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Declaration Helsinki and its later amendments or comparable ethical standards. Informed consent was obtained from all individual participants included in the study. This article does not contain any studies performed using animals.
Rights and permissions
About this article
Cite this article
Kluemper, D.H., Mossholder, K.W., Ispas, D. et al. When Core Self-Evaluations Influence Employees’ Deviant Reactions to Abusive Supervision: The Moderating Role of Cognitive Ability. J Bus Ethics 159, 435–453 (2019). https://doi.org/10.1007/s10551-018-3800-y
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-018-3800-y