Abstract
This paper develops hypotheses about the implications of different types of decision for the utilization of different types of systematically produced information: data, research, and analysis. The engineering and enlightenment models found in the knowledge utilization literature prove inadequate for this purpose. We turn to three decision models—routine, incremental, and fundamental–and determine their implied demands for information. We also examine how information might be used in scanning procedures in anticipation of decision regime shifts. The results suggest that patterns of information should differ markedly in each decision context and indicate that there may be an inherent bias against the use of research in decision.
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Evert A. Lindquist, a doctoral candidate at the Graduate School of Public Policy, University of Calfornia at Berkeley, is completing a dissertation onPolicy Institutes in Canada: The Organization and Relevance of Public Inquiry and will join the faculty of the Department of Political Science at the University of Toronto this fall. Organizations, public policy, and the role of information in decision making are among his primary research interests.
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Lindquist, E.A. What do decision models tell us about information use?. Knowledge in Society 1, 86–111 (1988). https://doi.org/10.1007/BF02687215
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DOI: https://doi.org/10.1007/BF02687215