Skip to content
Licensed Unlicensed Requires Authentication Published by De Gruyter Mouton November 24, 2022

The semiotics of social-distance branding during the post-coronavirus crisis

  • Farideh Haghbin ORCID logo , Saranraj Nambusubramaniyan ORCID logo and Narjes Monfared ORCID logo EMAIL logo
From the journal Semiotica

Abstract

Social distance, as a non-static cognitive attribute of acceptance among particular groups across different contexts, has been resemioticized during the coronavirus crisis and legalized worldwide to reduce global strain on healthcare systems and prevent deaths. Concerning this, brand designers have tried to persuade the brand community to benefit from products or services safely by staying away from others as much as possible instead of in-person contact. This research was conducted to discover the semiosis process of social-distancing resemioticization through creating values of brands during the post-coronavirus crisis. The corpus consists of 124 brands – all sampled purposely from 2019 to 2021 – which was investigated via a mixture of qualitative and quantitative methods using an integrated model in a functional perspective. All the results highlight the fact that, although brand designers have attempted to creatively resemioticize social-distancing during the coronavirus crisis as a means of increasing or enriching brand values, still some semiosis layers of brand discourse have been overlooked. Pertaining to this, the authors try to apply a new perspective of marketing semiotics to appraise consumer investments in light of a socio-cultural setting by conducting an inquiry about the semiosis of individual brand discourses to manage consumer perceptions regarding brand equity.


Corresponding author: Narjes Monfared, Alzahra University, Tehran, Iran, E-mail:

Award Identifier / Grant number: 99016793

References

Aaker, David. 2010. Building strong brands. London: Simon & Schuster.Search in Google Scholar

Abdel-Raheem, Ahmed. 2021. Where covid metaphors come from: Reconsidering context and modality in metaphor. Social Semiotics 1–40. https://doi.org/10.1080/10350330.2021.1971493.Search in Google Scholar

Alashhab, Ziyad R., Mohammed Anbar, Manmeet Mahinderjit Singh, Ali ZaherAl-Sai & Sami Abu Alhayja’a. 2021. Impact of coronavirus pandemic crisis on technologies and cloud computing applications. Journal of Electronic Science and Technology 19. 100059. https://doi.org/10.1016/j.jnlest.2020.100059.Search in Google Scholar

Batat, Wided. 2021. Introduction to the special issue: Forms and effects of “distancing” on consumer behaviors and business practices: Towards coping strategies and new consumption trends in a pandemic context. Journal of Marketing Management 37(17–18). 1691–1711. https://doi.org/10.1080/0267257x.2022.2046135.Search in Google Scholar

Bradley, Wiggins. 2021. #Civilwar2: Instagram posts during COVID-19. Social Semiotics 31(3). 402–420.10.1080/10350330.2021.1930803Search in Google Scholar

Brandão, A. Amélia & Paolo Popoli. 2022. “I’m hatin’ it”! Negative consumer–brand relationships in online anti-brand communities. European Journal of Marketing 56(2). 622–650. https://doi.org/10.1108/ejm-03-2020-0214.Search in Google Scholar

Casaló, Luis, Carlos Flavián & Miguel Guinalíu. 2008. Promoting consumer’s participation in virtual brand communities: A new paradigm in branding strategy. Journal of Marketing Communications 14(1). 19–36. https://doi.org/10.1080/13527260701535236.Search in Google Scholar

Chen, Zhan & Alan Dubinsky. 2003. Conceptual model of perceived customer value in e-commerce: A preliminary investigation. Psychology and Marketing 20(4). 323–347. https://doi.org/10.1002/mar.10076.Search in Google Scholar

Courtemanche, Charles, Garuccio Joseph, Anh Le, Joshua Pinkston & Aaron Yelowitz. 2020. Strong social distancing measures in the United States reduced the COVID-19 growth rate. Health Affairs 39(7). 1237–1246. https://doi.org/10.1377/hlthaff.2020.00608.Search in Google Scholar

Feng, Debing & Xiangxiang Wu. 2022. Coronavirus, demons, and war: Visual and multimodal metaphor in Chinese public service advertisements. SAGE Open 12(1). 1–13.10.1177/21582440221078855Search in Google Scholar

Grönroos, Christian. 1997. Value-driven relational marketing: From products to resources and competencies. Journal of Marketing Management 13(5). 407–419. https://doi.org/10.1080/0267257x.1997.9964482.Search in Google Scholar

Gupta, Tanvi & Henrik Hagtvedt. 2021. Safe together, vulnerable apart: How interstitial space in text logos impacts brand attitudes in tight versus loose cultures get access arrow. Journal of Consumer Research 48(3). 474–491.10.1093/jcr/ucab006Search in Google Scholar

Halliday, Michael. 1978. Language as social semiotic: The social interpretation of language and meaning. London: Edward Arnold.Search in Google Scholar

Halliday, Michael. 2014. Introduction to functional grammar, 4nd edn. London: Edward Arnold.10.4324/9780203783771Search in Google Scholar

Iedema, Rick. 2003. Multimodality, resemioticization: Extending the analysis of discourse as a multisemiotic practice. Visual Communication 2(1). 29–57. https://doi.org/10.1177/1470357203002001751.Search in Google Scholar

Jardim, Marilia. 2021. The plastic of clothing and the construction of visual communication and interaction: A semiotic examination of the eighteenth-century French dress. Semiotica 242(1/4). 17–37. https://doi.org/10.1515/sem-2020-0050.Search in Google Scholar

Kamboj, Shampy, Bijoylaxmi Sarmah, Shivam Gupta & Yogesh Kumar Dwivedi. 2018. Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response. International Journal of Information Management 39. 169–185. https://doi.org/10.1016/j.ijinfomgt.2017.12.001.Search in Google Scholar

Katyal, Prerna. 2020. How are brands globally uniting everyone in the war against COVID-19? Available at: https://www.linkedin.com/pulse/how-brands-globally-spreading-solidarity-messages-uniting-katyal/(accessed 12 April 2022).Search in Google Scholar

Kotler, Philip, Gray Armstrong & Marc Oliver Opresnik. 2018. Principles of marketing, 17th edn. United Kingdom: Pearson Education.Search in Google Scholar

Kotler, Philip. 2020. The consumer in the age of coronavirus. Journal of Creating Value 6(1). 12–15. https://doi.org/10.1177/2394964320922794.Search in Google Scholar

Kress, Gunther & Theo Van Leeuwen. 1996. Reading images: The grammar of visual design. London: Routledge.Search in Google Scholar

Kress, Gunther & Theo van Leeuwen. 2002. Color as a semiotic mode: Notes for a grammar of color. Visual Communication 1(3). 343–368. https://doi.org/10.1177/147035720200100306.Search in Google Scholar

Kress, Gunher & Theo van Leeuwen. 2006. Reading images: The grammar of visual design, 2nd edn. London: Routledge.10.4324/9780203619728Search in Google Scholar

Kucuk, S. Umit. 2014. A semiotic analysis of consumer-generated antibranding. Marketing Theory 5(2). 243–264. https://doi.org/10.1177/1470593114540677.Search in Google Scholar

Kucuk, S. Umit. 2016. Exploring the legality of consumer antibranding activities in the digital age. Journal of Business Ethics 139. 77–93. https://doi.org/10.1007/s10551-015-2585-5.Search in Google Scholar

Kulczynski, Stanislaw. 1927. Die planzenassoziationen der Pienien. Bulletin International de l’Académie Polonaise des Sciences et des Lettres, Classe des Sciences Mathématiques et Naturelles B, 57–203. Paris: l’Académie Polonaise des Sciences et des Lettres.Search in Google Scholar

Lemke, Jay L. 1990. Talking science: Language, learning, and values. Norwood, NJ: Ablex.Search in Google Scholar

Leone, Massimo. 2020a. The semiotics of the medical face mask: East and West, Vol. 1, 20–40. Signs & Media. https://doi.org/10.1163/25900323-12340004.Search in Google Scholar

Leone, Massimo. 2020b. From fingers to faces: Visual semiotics and digital forensics. International Journal for the Semiotics of Law 34. 579–599. https://doi.org/10.1007/s11196-020-09766-x.Search in Google Scholar

Leone, Massimo. 2021. The semiotics of the anti-COVID-19 mask. Social semiotics. https://doi.org/10.1080/10350330.2020.1868943.Search in Google Scholar

Lindenmeier, Jörg, Hannah-Maria Hodges & Iris Saliterer. 2021. Drivers of consumers’ panic purchase behavior in the Covid-19 crisis: Validation of an affective and cognitive channel model. Journal of Marketing Management 37(17–18). 1712–1735. https://doi.org/10.1080/0267257x.2021.1997290.Search in Google Scholar

Liu, Yu & Kay L. O’Halloran. 2009. Intersemiotic texture: Analyzing cohesive devices between language and images. Social Semiotics 19(4). 367–388. https://doi.org/10.1080/10350330903361059.Search in Google Scholar

Liu, Yu. 2018. Resemioticization of periodicity: A social semiotic perspective. In Eric Scerri & Guillermo Restrepo (eds.), Mendeleev to oganesson: A multidisciplinary perspective on the periodic table, 177–194. New York: Oxford University Press.10.1093/oso/9780190668532.003.0012Search in Google Scholar

Malinowski, Bronislaw. 1923. The problem of meaning in primitive languages. In Charles Kay Ogden & Ivor Armstrong Richards (eds.), The meaning of meaning, 297–336. London: Routledge and Kegan Paul.Search in Google Scholar

Marcos, Luna. 2008. Out of sight, out of mind: Distancing and the geographic relationship between electricity consumption and production. Social Science Quarterly 89(5). 1277–1292. https://doi.org/10.1111/j.1540-6237.2008.00578.x.Search in Google Scholar

Monfared, Narjes & Farideh Haghbin. 2019a. Resemioticization of the context of situation in ambient billboards (a case study of Tehran). Journal of Sociolinguistics 4(8). 101–118.Search in Google Scholar

Monfared, Narjes & Farideh Haghbin. 2019b. The resemioticization of the socio-cultural construct of Nowruz festival in Tehran’s “Fatemi Spring” billboards. Social Semiotics 29(2). 204–221. https://doi.org/10.1080/10350330.2018.1430664.Search in Google Scholar

Nambisan, Satish & Robert A. Baron. 2007. Interactions in virtual customer environments: Implications for product support and customer relationship management. Journal of Interactive Marketing 21(2). 42–62. https://doi.org/10.1002/dir.20077.Search in Google Scholar

Nerlich, Brigitte & Rusi Jaspal. 2021. Social representations of “social distancing” in response to COVID-19 in the UK media. Current Sociology 69(4). 566–583. https://doi.org/10.1177/0011392121990030.Search in Google Scholar

O’Halloran, Kay L. 2011. Multimodal discourse analysis. In Ken Hyland & Brian Paltridge (eds.), Continuum companion to discourse analysis, 120–137. London: Continuum.Search in Google Scholar

Oswald, Laura. R. 2012. Marketing semiotics: Signs, strategies, and brand value. Oxford: Oxford University Press.10.1093/acprof:osobl/9780199566495.001.0001Search in Google Scholar

Oswald, Laura. R. 2015. Creating value: The theory and practice of marketing semiotics research. Oxford: Oxford University Press.Search in Google Scholar

Oswald, Laura. 2020. Doing semiotics: A research guide for marketers at the edge of culture. Oxford: Oxford University Press.10.1093/oso/9780198822028.001.0001Search in Google Scholar

Panarese, Paola & Vittoria Azzarita. 2021. The impact of the COVID-19 pandemic on lifestyle: How young people have adapted their leisure and routine during lockdown in Italy. Young W29(4). 35–64. https://doi.org/10.1177/11033088211031389.Search in Google Scholar

Qian, Meirui & Jianli Jiang. 2022. COVID-19 and social distancing. Journal of Public Health: Theory and Practice 30. 259–261. https://doi.org/10.1007/s10389-020-01321-z.Search in Google Scholar

Rossolatos, George. 2021. So near, so far, so what is social distancing? A fundamental ontological account of a mobile place brand. Place Brand Public Diplomacy 17(4). 397–407. https://doi.org/10.1057/s41254-020-00186-z.Search in Google Scholar

Royce, Terry. 1998. Synergy on the page: Exploring intersemiotic complementarity in page-based multimodal text. JASFL Occasional Paper 1(1). 25–51.Search in Google Scholar

Safavi, Sarvenaz. 2021. Bühler’s organon model of communication: A semiotic analysis of advertising slogans. Semiotica 242(1/4). 229–239. https://doi.org/10.1515/sem-2018-0028.Search in Google Scholar

Sasani, Farhad. 2010a. The analysis of meaning: Towards social semiotics. Tehran: Elm.Search in Google Scholar

Sasani, Farhad. 2010b. The effect of textual context upon the meaning of text. Zabanpazhuhi 2(3). 109–124.Search in Google Scholar

Schwartz, Shalom. 2011. Values: Vultural and individual. In FonsJ. R. van de Vijver, Athanasios Chasiotis & Seger M. Breugelmans (eds.), Fundamental questions in cross-cultural psychology, 463–493. Cambridge, MA: Cambridge University Press.Search in Google Scholar

Sørensen, Kristine, Orkan Okan, Barbara Kondilis & Diane Levin-Zamir. 2021. Rebranding social distancing to physical distancing: Calling for a change in the health promotion vocabulary to enhance clear communication during a pandemic. Global Health Promotion 28(1). 5–14.10.1177/1757975920986126Search in Google Scholar

Thu Tran Phuoc Bao, Pham Nguyen Hong, Hai Ngoc, Nguyen Minh & Le Anh Tuan. 2020. Effect of the social distancing measures on the spread of COVID-19 in 10 highly infected countries. Science of the Total Environment 742. 140430. https://doi.org/10.1016/j.scitotenv.2020.140430.Search in Google Scholar

Van Leeuwen, Theo. 2006. Towards a semiotics of typography. Information Design Journal 14(2). 139–155. https://doi.org/10.1075/idj.14.2.06lee.Search in Google Scholar

Weber, Max. 2005. The protestant ethic and the spirit of Capitalism. London: Routledge.10.4324/9780203995808Search in Google Scholar

Xiao, Tianyi, Mua Tong, Sunle Shen, Yiming Song, Shufan Yang & Jie He. 2022. A dynamic physical-distancing model to evaluate spatial measures for prevention of Covid-19 spread. Physica A 592. 126734. https://doi.org/10.1016/j.physa.2021.126734.Search in Google Scholar

Zeithaml, Valarie. 1998. Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing 52(3). 2–22.10.1177/002224298805200302Search in Google Scholar

Zhou, Feifei. 2021. Traditional knowledge, science and China’s pride: How a TCM social media account legitimizes TCM treatment of Covid-19. Social Semiotics. https://doi.org/10.1080/10350330.2021.1926964.Search in Google Scholar

Received: 2021-12-22
Accepted: 2022-06-15
Published Online: 2022-11-24
Published in Print: 2022-11-25

© 2022 Walter de Gruyter GmbH, Berlin/Boston

Downloaded on 24.5.2024 from https://www.degruyter.com/document/doi/10.1515/sem-2021-0157/html
Scroll to top button