Skip to main content
Log in

The Workplace on the Verge of the 21st Century

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Almost exactly ten years ago, the now extinct U.S. Congress, Office of Technology Assessment (OTA) released a major report -- The Electronic Supervisor: New Technology, New Tensions. This report describes a number of new technologies available to management in its ongoing search to ensure that labour performs its required job to management's rigid specifications. Social issues raised with respect to electronic monitoring included privacy, fairness, quality of working life, and stress-related illnesses. The study was also concerned with drug testing, genetic screening, polygraph testing, as well as a variety of technologies for eavesdropping and monitoring. It seems to be appropriate to evaluate the analyses and recommendations made in the report and to extend the evaluation to current technologies.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Active Badge Information: 19xx, Accessed from the Web page with URL: <http://www.cl.cam.ac.uk/abadge/documentation/abinfo.html> on January 31, 1998.

  • Banisar, D.: 1996, ‘Big Brother Goes High-Tech, CAQ’, accessed from the Web page with URL: <http://www.worldmedia.com/caq/articles/brother.html> on June 19, 1996.

  • Beyerstein, B. L.: 1993, ‘Mandatory Urine Screening in the Workforce: Reading the Mind by Tapping the Bladder’, in A. S. Trebach (ed.), Faces of Change: Proceedings of the Seventh International Conference on Drug Policy Reform (Drug Policy Foundation, Washington, DC).

    Google Scholar 

  • Betts, M. and T. Ouellette: 1995, ‘Taming the E-mail Shrew’, Computerworld (November 6), 1.

  • Casser, K. T.: 1996, ‘Employers, Employees, E-mail and the Internet, Chapter 6, The Internet and Business: A Lawyer' Guide to the Emerging Legal Issues, Computer Law Association’, accessed from the Web page with URL: <http://cla.org/RuhBook/chp6.htm> on January 20, 1998.

  • Computer Crime: 1998, ‘Electronic Communications Privacy Act of 1986, 18 U.S.C. 2511(1)(d)’, accessed from the Web site with URL: <http://www.law.lmu.edu/faculty/tunick/crim.htm> on January 25, 1998.

  • Computerworld Index: 1997, Computerworld, December 22, pp. 90.

  • Deck, S.: 1997, Safe Snooping, Computerworld, December 15, pp. 41, 44.

  • Dichter, M. and M. S. Burkhardt: 1996, ‘Electronic Interaction in the Workplace: Monitoring, Retrieving, and Storing Employee Communications in the Internet Age, The American Employment Law Council, Fourth Annual Conference’, accessed from the Web page with URL: <http://www.mlb.com/speech1.htm> on January 22, 1998.

  • Dixon, R.: 1997, ‘Windows Nine-to-Five: Smyth v. Pillsbury and the Scope of an Employee' Right of Privacy in Employer Communications’, Virginia Journal of Law and Technology 2, accessed from the Web page with URL: <http://scs.student.virginia. edu/~vjolt/vol2/dixon.html> on February 2, 1998.

  • Dixon, T.: 1995, ‘Invisible Eyes: Report on Video Surveillance in the Workplace, The Privacy Committee of New South Wales’, accessed from the Web page with URL: <http://austlii.edu.au/au/other/privacy/video/index.html> on January 22, 1998.

  • Draft Code of Practice on Protection of Workers' Data: 1996, ‘International Labour Organization’, accessed form the Web page with URL: <http://www.ilo.org/english/235press/pr/96-29.htm> on February 18, 1997. However, this URL for the press release, dated October 7, 1996, no longer seems to be active. The following source is also available: Draft code of practice on the protection of workers' personal data. ISBN 92-2-109827-3 (International Labour Office, Geneva, 1995).

  • Dryden, P.: 1997, ‘Monitoring Tool Helps IS be Users' Big Brother’, Computerworld (March 31), 12.

  • Electronic Privacy Principles: 1996, ‘The CPSR [Computer Professionals for Social Responsibility] Cyber-Rights Working Group’, accessed form theWeb page with URL: <http://www.cpsr.org/program/privacy/privacy8.html> on September 24, 1996.

  • Fact Sheet #7: Employee Monitoring: Is There Privacy in the Workplace?: 1997, ‘Privacy Rights Clearinghouse’, accessed from the Web page with URL: <http://www.privacyrights.org/fs/fs7-work.html> on January 22, 1998.

  • Fact Sheet #16: Employment Background Checks: 1997, ‘Privacy Rights Clearinghouse’, accessed form the Web page with URL: <http://www.privacyrights.org/fs/fs16-bck.html> on January 22, 1998.

  • Goldstein, M. L. and L. S. Vogel: 1997, ‘Can You Read Your Employee' E-mail?’, The New York LawJournal (February 24), accessed form the Web page with URL: <http://www.corpcounsel.com/0224email.html> on January 21, 1998.

  • Linowes, D. F.: 1996, ‘A Research Survey of Privacy in the Workplace, Security Management’, accessed from the Web page with URL: <http://www.securitymanagement.com/library/000149.html> on May 22, 1996.

  • Macdonald, S. and S. Wells: 1994, ‘The Impact and Effectiveness of Drug Testing Programs in the Workplace’, in S. Macdonald and P. Roman (eds.), Research Advances in Alcohol and Drug Problems, Volume II: Drug Testing in the Workplace (Plenum Publishing, New York), pp. 121–142.

    Google Scholar 

  • Managing a WIRED WORLD, ‘Cover Story’, Fortune (July 11), 62.

  • Michael A. Smyth v. The Pillsbury Company: 1996, ‘C.A. NO. 95-5712, United States District Court for the Eastern District of Pennsylvania, January 18, 1996’, accessed from the Web page with URL: <http://www.epic.org/privacy/internet/smyth_v_pillsbury.html> on March 14, 1996.

  • More Big Brotherware: 1997, Computerworld, June 19, p. 118.

  • Nash, J.: 1997, ‘Privacy Can Be Lost in Background Checks’, Computerworld (November 3), 43–44.

  • O'Harrow Jr., R.: 1997, ‘Big Brother in the Bathroom’, Washington Post (August 30), A O1. accessed from the Web page with URL: <http://www.washingtonpost.com/wp-srv/ frompost/features/aug97/hands30.htm> on August 30, 1997.

  • Oscapella, E.: 1994, ‘Drug Testing and Privacy’, Canadian Labour Law Journal 2, 325–344.

    Google Scholar 

  • Poole, R. and D. Williams: 1996, ‘Closed Circuit Television’, Security Management (May). Accessed from the Web page with URL: <http://www.securitymanagement.com/library/000138.html> on May 18, 1996.

  • Privacy protection principles for electronic mail: 1995, ‘The Information and Privacy Commissioner of Ontario [Canada]’, accessed from the Web page with URL: <http://www.ipc.on.ca/web_site.eng/matters/practice/email.htm> on December 15, 1997.

  • Stahl, S.: 1994, ‘Dangerous E-mail’, Information Week (September 12), 12–14.

  • Shakarian, A.: 1996, ‘The Emergence of Sociotechnical Computer Integrated Manufacturing at a Large Corporation: A Case Study’, Ph.D. Thesis, Interdisciplinary Studies, The University of British Columbia, Vancouver, Canada.

    Google Scholar 

  • Smyth, Michael A. v. The Pillsbury Company: 1996, ‘United States District Court for the Eastern District of Pennsylvania’, accessed from the Web page with URL: <http://www.epic.org/privacy/internet/smyth_v_pillsbury.html> on March 14, 1996.

  • Tricky, F. L.: 1996, ‘E-mail policy by the letter, Security Management Online, April 22’, accessed from the Web page with URL: <http://www.securitymanagement.com/library/000123.html> on May 22, 1996.

  • U.S. Congress, Office of Technology Assessment: 1987, The Electronic Supervisor: New Technology, New Tensions, OTA-CIT-333 (U.S. Government Printing Office, Washington, DC, September).

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Rosenberg, R.S. The Workplace on the Verge of the 21st Century. Journal of Business Ethics 22, 3–14 (1999). https://doi.org/10.1023/A:1006133732667

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1023/A:1006133732667

Navigation