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Digitalisation and the regulation of work: theoretical issues and normative challenges

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Abstract

This paper presents an introductory overview of the main issues that the digitalisation of industrial enterprises known as Industry 4.0 raises for social sciences. First, it will show that this technological transition—which, however, is unfinished and is seen to be in continuity with the so-called “third industrial revolution”—cannot be interpreted with reference to a deterministic approach. It can be analysed more usefully as a range of decisions affecting the industrial policies of national states, the conception and design of machines, their adoption in production processes and finally their use by operators. Second, certain aspects of Industry 4.0 of special concern in terms of organisation of work processes will be analysed on various scales (from inter-company transactions to the specific tasks of individual workers). Finally, we will explain various hypotheses that social and economic research is developing with regard to the new technologies’ controversial effects on employment.

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Notes

  1. Consider, for example, the case of Nokia, a former mobile phone leader, which–shaken by the “smartphone revolution”, i.e. a disruptive transformation of the mobile phone market by hyper-capitalised companies such as Google and Apple – had to downsize its field of action and competitive positioning, announcing in 2016 a three-year staff reduction plan affecting 10-15,000 workers. It is interesting to note that in order to avoid analogous failures, a consortium of the main German car manufacturers in 2015 acquired the Nokia division of navigation devices, thus trying to gain control of activities that have become essential in the mobility market.

  2. For example, the interventions carried out by a machine operator based on his experience can be tracked and cross-analyzed together with machine self-diagnostic data. Similarly, three radio transmitters and one accelerometer can track the path variations, accelerations and decelerations operated by a trolley driver supplying workstations. Most of the times, such manoeuvres and adjustments – inspired and guided by the logic of practice in accordance with contingent conditions – are irreflexive and can be hardly explained by the workers themselves, but their function can be inferred and made explicit by the analysis of (big) data. Knowledge made explicit can be later codified and used for programming “intelligent” self-driving robots.

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Correspondence to Angelo Salento.

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Salento, A. Digitalisation and the regulation of work: theoretical issues and normative challenges. AI & Soc 33, 369–378 (2018). https://doi.org/10.1007/s00146-017-0738-z

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