Abstract

The purpose of this study is to propose and develop an intelligent e-learning system based on advanced document management techniques at Al-Quds Open University. In this article, we focus on a case using e-mail contents as supplement educational materials at QOU. We describe how the interactive classification system based on concept hierarchy can simplify this task. This system provides the functions to index, classify, and retrieve a collection of e-mail messages based on user profiles. By automatically indexing e-mail messages using our E-mail Classification System for e-Learning, instructors and/or students can easily find their messages and find the topics. The test results of our system evaluation showed that a good classification quality has been achieved, with a precision of 77.4%, recall of 90%, and F-measure of 82.8.