Abstract

The essence of caring for those in need of help consists in a certain relationality, in giving and receiving a certain relationship. The relationship as such is the protagonist of the care. Material help is always necessary, at least for the time it has to be dedicated. However, the material aspect takes on meaning from the relationship between the one who helps (caregiver) and the one who receives the help (care receiver). It is a lifeworld relationship. What is lacking in today’s society is not so much material and technological resources, but rather the relational skills of welcoming, supporting and socially integrating people in difficulty. The care of the Other is increasingly entrusted to new technologies and impersonal welfare mechanisms, while interpersonal social relationships become increasingly weak, liquid and unavailable. The consequences are evident in the loss of social solidarity and in the degradation of the human condition. Situations of need due to fragility, hardship, marginalization are spreading. We need a social change, first of all cultural, which brings out, rather than concealing, the relational character of human needs and, correlatively, of the necessary response.