Abstract

The article analyzes the aspects of problematic human resource management system improvement by identifying the peculiarities of human resource management practice in leisure organizations and establishing measures for human resource management system improvement. In order to achieve the set objective, the theoretical analysis and empirical quantitative research were carried out with the help of online questionnaire survey. The questionnaire was sent to various leisure-service organizations operating in Kaunas city and Kaunas region. The study involved 66 leisure- service organizations. This study revealed that leisure organizations pay less attention to the new employees and their adaptation process, but are more focused on the development and qualification of employees who have worked there for a longer period. The analysis of the data showed that employees often feel negative psychological environment in the workplace that may arise because of experienced routine, underestimation of work, lack of attention paid to the employee and others. The main conclusions - human resource management improvement in leisure organizations requires an integrated approach. Many factors such as working conditions, staff interrelation, etc., may cause negative emotions in employees, which in turn would increase dissatisfaction with the work done and could lead to worse results of the organization. Leisure organizations should pay more attention to new employees’ adaptation and competence development, as well as focus on personal initiative of the employees and their creativity promotion.