Abstract

While Malaysia has always seen major reform and modernisation programmes, the Government Transformation Programme introduced by the current Prime Minister in 2009 has drawn much attention as a new model of public service reform. Touted as a major innovation in public service reform it is also claimed to have made impressive progress in areas where previous reforms have failed. This paper reviews the experience of the GTP as a reform model and assesses its impacts and policy significance. Drawing on the findings of in-depth interviews and review of available literature the paper argues that while the GTP is unique in many respects and has already made a promising start, it is not without limitations and controversies. The paper highlights some of the accomplishments of the GTP as well as prevailing criticisms and concerns surrounding it. The paper also identifies the key factors that explain the early success of the GTP and comments on major lessons and policy implications that could be of value to other developing countries with similar circumstances.