Abstract

Current organizational communication theorists and practitioners seek to remedy organizational ills by advancing democracy within the workplace. Specifically, organizational democracy has been introduced with a variety of goals in mind: improving representation, increasing job satisfaction, improving productivity, and reducing costs. Although democracy emerges in myriad forms, theorists are still uncertain as to how to involve employees in the process and produce observable results. In this article, recent developments in complexity theory are invoked to both illuminate and resolve problems on the perspective of workplace democracy. The article closes by showing how complexity theory concepts can be used to encourage democratic practices in organizations. Ultimately, complexity theory is used to shed light on the processes surrounding the considerable problem solving and experimentation required to implement democratic practices