Are hotel managers taught to be aggressive in intelligence gathering?

Asian Journal of Business Ethics 9 (2):417-424 (2020)
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Abstract

The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure underlying variables of market orientation and ethical judgment on questionable intelligence-gathering efforts. The results suggest that the surveyed hotel managers are unable to distinguish the legitimate tactics of competitor orientation from the questionable practice of industrial espionage.

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Shopping.[author unknown] - 2010
The ethics of business intelligence.Norman O. Schultz, Allison B. Collins & Michael McCulloch - 1994 - Journal of Business Ethics 13 (4):305 - 314.

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