Abstract

Wikipedia currently exists in 270 languages, with more than 20 million articles. The English-language Wikipedia has 2.5 billion words, sixty times the size of Britannica. It may be the largest collaborative initiative in history, and influences what people the world over know or think they know. Wikipedia’s distinctive feature is the non-expert, non-professional, non-certified, non-formal production of knowledge with credible content. Academics like to sneer at that, even as more of us acknowledge Wikipedia, support it, and use it in teaching. And why should we not warm to it? The rules of Wikipedia discourse are modeled after an ideal academy. Arguments, not personal attacks or status, carry the day. It may be the most scientific encyclopedia ever; it is as self-correcting as anything in science. Purposeful, enduring bias, departing tendentiously from dominant beliefs of the academic community does not prevail. Peer control is high, procedures many and fanatically enforced. There are no back channels. Every editorial act is recorded and archived and remains on the record forever. Since its inception Wikipedia has promoted itself as an encyclopedia anyone can edit, and some three hundred thousand editors contribute each month. Some of them are not even human beings. In 2002, an algorithmic bot added thirty thousand articles in one week on US cities and towns. However, there is evidence that Wikipedia is not as welcoming of new editors as it once was and as its ideology still enjoins. Despite the policy of consensus, conflict fuels Wikipedia growth. Conscious collaboration is rare, most interaction among editors occurs when they disagree. Jemielniak, an editor and administrator with six years experience on both the English and Polish Wikipedia, has many tales about “edit wars,” when even the smallest inconsistency unleashes waves of uninhibited criticism. Why does Wikipedia work? In theory, it should not. In practice, it seems to be a new paradigm of organization, whose breezy anti-credentialism tosses traditional hierarchies of knowledge production to the wind.