How to minimize adverse effects of physical workplace violence on health sector workers: A preliminary study

Frontiers in Psychology 13 (2022)
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Abstract

PurposeThis paper is an exploratory study to investigate possible remedial measures accounting for a relatively favorable prognosis of health sector workers who have experienced physical WPV in Zhejiang province, China.MethodsFollowing a proportionate stratified sampling strategy, five tertiary hospitals, eight secondary hospitals, and thirty-two primary care facilities were conveniently selected. Among 4,862 valid respondents out of 6,089 self-conducted questionnaires, 224 health sector workers who have been directly exposed to physical WPV in the past year were included in the present study.ResultsThe present study has three major findings: Victims’ satisfaction with the resolution of the physical WPV conflict was directly associated with the favorable prognosis. Taking days off from work after the violence can promote victims’ satisfaction with the resolution of the physical WPV conflict. Knowing that relevant departments investigated the case can promote victims’ satisfaction with the resolution of the physical WPV conflict.ConclusionWe propose a combined gesture of “offering adequate days off work after physical WPV” and “every physical violence must be investigated” that should be taken by all medical institutions in China. Health sector workers who get involved in physical WPV incidents should prioritize their safety and avoid any behavior that may intensify the conflicts.

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