Ethics in International Value Chain Networks: The Case of Telenor in Bangladesh

Journal of Business Ethics 90 (S3):355 - 369 (2009)
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What is the responsibility of multinational enterprises in international value chain networks in countries with inadequate institutions? In this article, we present an ethical framework that allows for evaluation of institutions at the macro, mezzo, and micro levels. This framework is used to analyze the case of Telenor in Bangladesh. Telenor is a telecommunications company based in Norway. It is the majority owner (62%) in Grameenphone in Bangladesh. The minority owner is Grameen Telecom, which is part of the Grameen group created by the pioneer of micro finance, Nobel Prize winner Dr. Mohammad Yunus. The case of Telenor in Bangladesh is one of many examples of international value chain networks that span different jurisdictions. The case focuses on relevant issues in the value chain networks: the institutions in Norway and Bangladesh, the owners, suppliers, and customers. We highlight the responses made by the major actors in the value chain, and conclude the article by analyzing the responsibility, or "ability to respond" of these major actors



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Andreas Falkenberg
University of Oslo

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