Abstract

In this inductive, exploratory study, we explore how emotions affect the agency of vulnerable persons and their engagement in social innovation to challenge oppressive institutional constraints. By presenting the in-depth case of a successful entrepreneur from a shantytown, we show how emotions affect the construction of a self that contributes to the reproduction of social order rather than change, and how effective interventions can break the cycle of poverty and hopelessness that is dominant among excluded people. We find that this process is fragile and contingent on the presence of known strangers—that is, a web of actors that contributes not only resources but also emotional engagement that helps the emergence and development of low-power actors’ projectivity. We identify mechanisms for and provide a model of the development and emergence of the projective self that is necessary to engage in future-oriented agency.