Abstract

It is supposedly easier to connect with other human beings in the era of ubiquitous technology. Connecting requires action and an element of risk taking in a context of dynamic uncertainty and incomplete information. The article explores what is involved in developing sustainable connections. We reflect on the context of “Socially Useful Artificial Intelligence”, the focus of the first article in issue 1.1.1987 of AI & Society, and explore subsequent research in a changing world. The arguments are illustrated through an account of the development of the Penny University, from a London coffee house to a potential international virtual institution