Journal of Business Ethics 170 (1):21-38 (2021)
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Greenwashing is a phenomenon that is linked to scandals that often occur at the supply-chain level. Nevertheless, research on this subject remains in its infancy; much more is needed to advance our understanding of stakeholders’ reactions to greenwashing. We propose here a new typology of greenwashing, based on the locus of discrepancy, i.e. the point along the supply-chain where the discrepancy between ‘responsible words’ and ‘irresponsible walks’ occurs. With three experiments, we tested how the different forms of greenwashing affect stakeholders’ reactions, from both ethical and business perspectives. We developed our hypotheses by building on attribution theory, which seeks to account for how observers construct perceptions about events. We had anticipated that the more internal, controllable and intentional the discrepancy is, the greater the blame attributed to a company is, and the lower the intention to invest will be. When greenwashing occurs at a company level, this results in a higher level of blame attribution, while the intention to invest falls. Indirect greenwashing refers to a misbehaviour perpetrated by a supplier who claims to be sustainable, and which results in a less negative impact on a supplied company. We also propose the vicarious greenwashing, which occurs when the behaviour of a supplier is in breach of a company’s claims of sustainability. This type of greenwashing is nevertheless detrimental to investment. The findings here advance our understanding of how greenwashing shapes stakeholders’ reactions, and highlight the need for the careful management of the supply-chain.
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DOI | 10.1007/s10551-019-04406-2 |
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References found in this work BETA
Greenwash and Green Trust: The Mediation Effects of Green Consumer Confusion and Green Perceived Risk. [REVIEW]Yu-Shan Chen & Ching-Hsun Chang - 2013 - Journal of Business Ethics 114 (3):489-500.
Social Accountability and Corporate Greenwashing.William S. Laufer - 2003 - Journal of Business Ethics 43 (3):253 - 261.
Corporate Social Responsibility in the Supply Chain: An Application in the Food Industry.Michael J. Maloni & Michael E. Brown - 2006 - Journal of Business Ethics 68 (1):35-52.
CSR Institutionalized Myths in Developing Countries: An Imminent Threat of Selective Decoupling.Navjote Khara, Peter Lund-Thomsen & Dima Jamali - 2017 - Business and Society 56 (3):454-486.
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