Abstract

This text discusses aspects of Human-Machine Interaction from the perspectives of an engineer and a philosopher. Machines are viewed not so much as tools, but more as complex socio-technical systems. On this basis, the relation between production and use of such systems and its influence on the interaction between human and machine is examined. The concept of intentionality serves as a common thread, and its close connection with the concepts of usefulness, purpose, and functionality as well as the more socio-culturally shaped concept of destination is shown. We also discuss the connection of these considerations to current philosophical debates around Floridi’s “Onlife Manifesto”. The core of our argumentation is the significance of the unintended in the interplay between justified expectations, the intended, and experienced results of real-world cooperative action. We extend the meaning of this term up to the negatively intended as harmful effect in order to highlight the prominent position of problem solving in the socio-cultural development of humankind. We focus on information processes in that Human-Machine Interaction and the concept of unintended information. With the advancing digital transformation and the growing possibilities of digital monitoring, the importance of information processes as forms of description is growing, too. We show how the concept of non-intended information is linked to such concepts of control of development, in which the non-intended is marginalised and thus an essential driver of socio-cultural development is deactivated. We compare this with Floridi’s reflections on “fears and risks in a hyperconnected era”.