This article presents recent developments in the Geneva modular and interactionist approach to discourse organization. The first section analyses the main epistemological, theoretical and methodological properties of the Geneva Model by examining its relationship to data, communicative action, complexity and discourse organization, and then outlines the Geneva Model's modular methodology. The second section of the article focuses on a text extract from a service encounter and applies some aspects of the modular methodology to the analysis of request sequences. The authors (...) argue that requests cannot be reduced to the utterance of single speech acts but are best described as complex discourse practices linking praxeological information, conceptual knowledge and textual competence. (shrink)

Adopting a sociopragmatic and interactional perspective, the paper proposes to investigate how apprentices engage in questioning practices and how trainers respond to these questions. A detailed empirical analysis of audio/video data collected in the context of Swiss training companies establishes that answers provided by trainers in response to questions do not constitute the dominant form of questioning work observed. Alternative interactional patterns that stress the tensions connected with questioning in the workplace context and the complexity of the social practices associated (...) with workplace learning are identified and described. These findings illuminate the challenges faced by apprentices when joining the workplace and underscore the importance of a sociopragmatic perspective in addressing social issues related to initial vocational education. (shrink)

The purpose of this article is to question an apparently well-established linearity between research and training approaches. The paper aims to clarify how interaction can be an object of training, and in so doing, a means of generating knowledge about competences mobilized by professionals when coordinating with others to do what they have to do. These questions will be addressed in the empirical field of early childhood and more particularly in the work of child care educators during meetings with parents.