Journal of Business Ethics 118 (4):683-694 (2013)

Abstract
This paper develops a media theoretical extension of the communicative view on corporate social responsibility by elaborating on the characteristics of network societies, arguing that new media increase the speed and connectivity, and lead to higher plurality and the potential polarization of reality constructions. We discuss the implications for corporate social responsibility of becoming more polyphonic and sketch the contours of “communicative legitimacy.” Finally, we present this special issue and develop some questions for future research
Keywords Communication  CSR  Legitimacy  Network society  Communicative view
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DOI 10.1007/s10551-013-1954-1
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CSR and the Mediated Emergence of Strategic Ambiguity.Eric Guthey & Mette Morsing - 2014 - Journal of Business Ethics 120 (4):555-569.

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