Abstract

Emotions are processes with social origins and manifestations. However, the challenges of obtaining data on such volatile phenomena might restrict empirical research. This article presents methodological recommendations for the study of emotional processes during interactions, comprising an approach influenced by ethnomethodology. Key requirements include (a) detailed interactional data; (b) examination of whichever emotions emerge instead of studying predefined categories; and (c) nuanced “insider” understandings. Rather than focusing on individuals or the broad social milieu, useful insights are available via nuanced examination of emotional trajectories as they are manifested in interactions. An example of the translation of these perspectives into method is briefly demonstrated using excerpts from a study which explored interactions in online discussion boards.