Journal of Business Ethics 57 (4):311-326 (2005)

Crisis management can be simultaneously a content specific problem solving process and an opportunity for stimulating and enabling an organization's ethical tradition. Crisis can be an opportunity for ethical organizational development. Kierkegaardian "upbuilding" dialog method builds from within the internal ethical tradition of an organization to respond to crises while simultaneously adapting and protecting the organization's tradition. The crisis itself may not be a directly ethical crisis, but the method of responding to the crisis is built upon the ethical foundations of an organization's tradition. A limitation of this method is that it may be less applicable to organizations with questionably ethical traditions. The concept of "upbuilding" dialog is derived from Kierkegaard, but here is applied to organizational crisis management. The method is illustrated and discussed in the context of a wrongful death crisis of the Dana- Farber Cancer Institute, a non-profit organization, and an economic survival crisis at Ben and Jerry's, a business organization.
Keywords Philosophy   Ethics   Business Education   Economic Growth   Management
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DOI 10.1007/s10551-005-8201-3
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References found in this work BETA

Truth and Method.H. G. Gadamer - 1975 - Journal of Aesthetics and Art Criticism 36 (4):487-490.
Limited Inc.Jacques Derrida - 1988 - Northwestern University Press.
Praxis and Action.Richard J. Bernstein - 1971 - Philadelphia: University of Pennsylvania Press.

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Approaches to Ethics for Corporate Crisis Management.Per Sandin - 2009 - Journal of Business Ethics 87 (1):109-116.

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